Update the content of the welcome ticket

[bschmalhofer]

Upon installation a test ticket is created with the title "Welcome to OTOBO! ". The content of this message contains some broken links and at least one incorrect claim "used by more than 170,000 companies worldwide.".

@GritRother-OTOBO : Could you supply a better text for the welcome ticket?

[bschmalhofer]

Just for clarification, the welcome ticket is not sent out per mail, it is just an initial ticket that is created when the database is intialized. AFAIK it is not translated. Here is the content of the initial article:

    <Insert Table="article_data_mime">
        <Data Key="id" Type="AutoIncrement">1</Data>
        <Data Key="article_id">1</Data>
        <Data Key="a_from" Type="Quote">OTOBO Feedback &lt;marketing@otobo.com&gt;</Data>
        <Data Key="a_to" Type="Quote">Your OTOBO System &lt;otobo@localhost&gt;</Data>
        <Data Key="a_subject" Type="Quote">Welcome to OTOBO!</Data>
        <Data Key="a_body" Type="Quote">Welcome to the OTOBO community!

Thank you for installing OTOBO, the next world’s most popular open source service management software. It’s available in 40 languages and used by more than 170,000 companies worldwide.

Please be aware that we offer free support for OTOBO at https://forum.otobo.de/ and commercial support at https://otobo.de/de/angebot/support/.

Resources for OTOBO Users

You can find updates and patches for OTOBO at https://otobo.de/de/download/.

Find help and exchange ideas in our knowledge base at https://forum.otobo.de/. Here, you’ll be able to take part of the OTOBO Team’s Community and take advantage of our blog posts. You can report a bug, suggest a feature or discover online documentation.

Interested in OTOBO? We offer professional service too.

To get the most up-to-date version of OTOBO and to receive the best possible support for your business, we recommend a OTOBO support contract https://otobo.de/de/angebot/support/.

With this version, you’ll gain access to:

- Business process management support
- Included professional services – training, support and consulting
- Implementation and configuration by our experts

Find more information about OTOBO support and consulting by visiting https://otobo.de/.

Ready to get started with fully-managed OTOBO instead? -> Contact Sales: https://otobo.de/en/kontakt/

Best regards,

Your OTOBO Team
</Data>
        <Data Key="a_message_id" Type="Quote">&lt;007@localhost&gt;</Data>
        <Data Key="incoming_time">1436949030</Data>
        <Data Key="content_path" Type="Quote">2015/07/15</Data>
        <Data Key="create_by">1</Data>
        <Data Key="create_time">current_timestamp</Data>
        <Data Key="change_by">1</Data>
        <Data Key="change_time">current_timestamp</Data>
    </Insert>