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DynamicFieldDB don't work in processes in the agent interface #1659

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reneeb opened this issue Mar 11, 2022 · 1 comment
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DynamicFieldDB don't work in processes in the agent interface #1659

reneeb opened this issue Mar 11, 2022 · 1 comment
Milestone
OTOBO 10.1.2

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@reneeb
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reneeb commented Mar 11, 2022

When you use a dynamic field of type DB in an activity dialog in the agent interface, it doesn't work. You can search for values, but you can't use them.

The JavaScript code assumes that the activity dialog id is appended to the field name (as it is in the customer interface) and hence it cannot find the field in the activity dialog.
@reneeb reneeb self-assigned this Mar 11, 2022
reneeb added a commit to reneeb/otobo that referenced this issue Mar 11, 2022
@reneeb
Issue RotherOSS#1659: Strip the activity dialog id from the fieldname…
d160060 
… only when it is present.

Otherwise the field name becomes '' and that leads to error messages in the system log ('Need DynamicFieldName') and
to JavaScript errors as it cannot find the field in the dialog.
@reneeb
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reneeb commented Mar 11, 2022

See also https://otobo.de/de/forums/topic/version-10-1-1-dynamische-felder-db/

@reneeb reneeb removed their assignment Mar 11, 2022
svenoe pushed a commit that referenced this issue Mar 14, 2022
@reneeb
Issue #1659: Strip the activity dialog id from the fieldname only whe…
0fa8094 
…n it is present. (#1660)

Otherwise the field name becomes '' and that leads to error messages in the system log ('Need DynamicFieldName') and
to JavaScript errors as it cannot find the field in the dialog.
@svenoe svenoe added this to the OTOBO 10.1.2 milestone Mar 14, 2022
stefanhaerter added a commit that referenced this issue Mar 14, 2022
@stefanhaerter
Issue #1659: IndexOfActivityDialog holds the substring, which leads t…
22e294f 
…he expression IndexOfActivityDialogID > 0 to return false, so the name is not shortened
svenoe pushed a commit that referenced this issue Mar 15, 2022
@stefanhaerter @svenoe
Issue #1659: IndexOfActivityDialog holds the substring, which leads t…
f00fb52 
…he expression IndexOfActivityDialogID > 0 to return false, so the name is not shortened
@svenoe svenoe closed this as completed Mar 15, 2022
@stefanhaerter stefanhaerter mentioned this issue Oct 5, 2023
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