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Values in ticket information and customer information widget is lower than labels #1774

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StefanAbel-OTOBO opened this issue May 12, 2022 · 1 comment
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style Beautify please
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@StefanAbel-OTOBO
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When you compare in AgentTicketZoom in the Widgets "Ticket information" and "Customer information", you can see that a slight height difference is there compared between the labels and their values.

Bildschirmfoto 2022-05-12 um 13 48 49
Bildschirmfoto 2022-05-12 um 13 49 06

@StefanAbel-OTOBO StefanAbel-OTOBO added the bug Something isn't working as intended label May 12, 2022
@svenoe svenoe added style Beautify please and removed bug Something isn't working as intended labels May 12, 2022
@stefanhaerter stefanhaerter self-assigned this Nov 10, 2022
@stefanhaerter
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stefanhaerter commented Nov 10, 2022

This is due to different margins for labels and class Value within fieldset tables. I investigated this and it occurs that the relevant code stems from OTRS. I will make a PR, since this does not only affect the ticket information widget, but also (but not necessarily limited to):

  • AgentStatisticsReportsView
  • AdminPackageManager
  • GeneralSpecificationWidget
  • StatsParamsWidget

I would change the padding of the Value class because this is less invasive (labels are not only used with static Value elements, but also with Field elements).

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