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CustomerID is not correctly added, when creating a new ticket via AgentTicketPhone or -Email. #544

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svenoe opened this issue Oct 14, 2020 · 3 comments
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CustomerID is not correctly added, when creating a new ticket via AgentTicketPhone or -Email. #544

svenoe opened this issue Oct 14, 2020 · 3 comments
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@svenoe
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bug Something isn't working as intended
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OTOBO 10.0.5

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@svenoe
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svenoe commented Oct 14, 2020

This is an unwanted side effect of taking the CustomerID out of the forms. I will redo this and just hide the fields.
@svenoe svenoe added the bug Something isn't working as intended label Oct 14, 2020
@svenoe svenoe added this to the OTOBO 10.0.5 milestone Oct 14, 2020
@svenoe svenoe self-assigned this Oct 14, 2020
svenoe pushed a commit that referenced this issue Oct 14, 2020
Issue #544: Add a hidden input field for the CustomerID to AgentTicke…
0865ed1 
…tPhone and -Email in case CustomerID is set to readonly.
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svenoe commented Oct 14, 2020

Done.

@svenoe svenoe closed this as completed Oct 14, 2020
@bschmalhofer
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Reopening the issue because scripts/test/Selenium/Agent/AgentTicketPhone/CustomerAutoCompletion.t needs to be adapted.

bschmalhofer added a commit that referenced this issue Mar 29, 2021
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Issue #544: There is no SelectionCustomerID when CustomerIDReadOnly i…
925c787 
…s set.

Instead there is a hidden input field.
bschmalhofer added a commit that referenced this issue Mar 29, 2021
@bschmalhofer
Merge pull request #893 from RotherOSS/issue-#544-CustomerAutoComplet…
a07596c 
…ion.t

Issue #544: There is no SelectionCustomerID when CustomerIDReadOnly i…
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CustomerAutoCompletion.t looks fine now. Closing this issue again.

@bschmalhofer bschmalhofer mentioned this issue Apr 2, 2021
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