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Start and pause button do not work in RuneAudio 3.0B on a PC with IE 11 and Java version 8.45 #62

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Corvanzundert opened this issue Jun 20, 2015 · 18 comments
Open

Start and pause button do not work in RuneAudio 3.0B on a PC with IE 11 and Java version 8.45 #62

Corvanzundert opened this issue Jun 20, 2015 · 18 comments

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@Corvanzundert
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The start and pause button do not work in RuneAudio 3.0B on a PC with IE 11 on windows 7 and Java version 8.45,
Except when I turn 'debug' on, then the buttons work.

I need the latest version of Java to stay compatible with other applications.

Hope you can fix this issue ???
Thanks & regards,
Cor van Zundert,
Eindhoven, The Netherlands.
@ACXgit
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ACXgit commented Jun 20, 2015

Hi Corvanzundert,
RuneUI is coded in Javascript, not in Java, so it only depends on your web browser's internal Javascript engine. I just tested it on IE11 on Win8 and works as expected.
What do you mean with "turn 'debug' on"?

@Corvanzundert
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When I rightclick on the start button,

I get a dropdown menu and select: Check Element

After that, I can see the Java Script code:

Regards,

Cor.

Van: Andrea Coiutti [mailto:notifications@github.com]
Verzonden: zaterdag 20 juni 2015 13:13
Aan: RuneAudio/RuneUI
CC: Corvanzundert
Onderwerp: Re: [RuneUI] Start and pause button do not work in RuneAudio 3.0B on a PC with IE 11 and Java version 8.45 (#62)

Hi Corvanzundert,
RuneUI is coded in Javascript, not in Java, so it only depends on your web browser's internal Javascript engine. I just tested it on IE11 on Win8 and works as expected.
What do you mean with "turn 'debug' on"?

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@ACXgit
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ACXgit commented Jun 20, 2015

What is the "start button"? Do you mean the Play button on the top bar of the UI?
Do you see any Javascript error in the browser's console after pressing it? (F12 -> Console)

@Corvanzundert
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Indeed, I mean the play button !

Ragards,

Cor.

Van: Andrea Coiutti [mailto:notifications@github.com]
Verzonden: zaterdag 20 juni 2015 17:07
Aan: RuneAudio/RuneUI
CC: Corvanzundert
Onderwerp: Re: [RuneUI] Start and pause button do not work in RuneAudio 3.0B on a PC with IE 11 and Java version 8.45 (#62)

What is the "start button"? Do you mean the Play button on the top bar of the UI?
Do you see any Javascript error in the browser's console after pressing it? (F12 -> Console)

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@Corvanzundert
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Andrea,

My compliments for the wonderful Rune Audio application.

It is an excellent product to simply configure a complicated MPD.
Please continue this way .. !

I hope that you can get the User Interface to the same level of quality
as the buttons do not function well.
We diagnosed the problem in a team and it appears that the Javascripting causes problems.

Best regards,

Cor van Zundert

The Netherlands.

Van: Andrea Coiutti [mailto:notifications@github.com]
Verzonden: zaterdag 20 juni 2015 17:07
Aan: RuneAudio/RuneUI
CC: Corvanzundert
Onderwerp: Re: [RuneUI] Start and pause button do not work in RuneAudio 3.0B on a PC with IE 11 and Java version 8.45 (#62)

What is the "start button"? Do you mean the Play button on the top bar of the UI?
Do you see any Javascript error in the browser's console after pressing it? (F12 -> Console)

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@ACXgit
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ACXgit commented Jul 1, 2015

Can you give me details about this Javascript issue? As I'm unable to reproduce it on my setup.

@Corvanzundert
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Hi Andrea,

The problem occurs after pressing the pause button.
After pressing the pause button, The play button seems not to be operational anymore.

When I use my iPad, which runs I/OS 8, the play button works fine.

My test environment runs on Windows 7 professional with Internet Explorer 11,

Locally connected to the Raspberry.

  •      Microsoft Windows [version 6.1.7601]

  •      Iinernet Explorer 11.0.9600.17843 Update level 11.0.20.

We also tried a new Raspberry and found the same issue.

Thanks in advance,

Cor van Zundert.

Van: Andrea Coiutti [mailto:notifications@github.com]
Verzonden: woensdag 1 juli 2015 14:00
Aan: RuneAudio/RuneUI
CC: Corvanzundert
Onderwerp: Re: [RuneUI] Start and pause button do not work in RuneAudio 3.0B on a PC with IE 11 and Java version 8.45 (#62)

Can you give me details about this Javascript issue? As I'm unable to reproduce it on my setup.

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@ACXgit
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ACXgit commented Jul 1, 2015

As I told you above, please check for any Javascript error in the Internet Explorer's console (F12 -> Console).

@Corvanzundert
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Hi Andrea,

The problem does not occur when the Internet Explorer’s console is running,

ONLY when the console is not running ..

Van: Andrea Coiutti [mailto:notifications@github.com]
Verzonden: woensdag 1 juli 2015 14:31
Aan: RuneAudio/RuneUI
CC: Corvanzundert
Onderwerp: Re: [RuneUI] Start and pause button do not work in RuneAudio 3.0B on a PC with IE 11 and Java version 8.45 (#62)

As I told you above, please check for any Javascript error in the Internet Explorer's console (F12 -> Console).

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@ACXgit
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ACXgit commented Jul 1, 2015

I'm unable to reproduce the issue on two different machines (Win8.1 and Win7), both with IE11, where the UI playback buttons work as expected. I'm sorry but it's impossible to spot the potential issue without accurate debug data from you.

@Corvanzundert
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Andrea,

I am using a Dutch version of Windows 7.

Maybe you could change your locale settings to Dutch to retest ??

So do not use US-English but Dutch instead.

Thanks and regards, Cor van Zundert.

Van: Andrea Coiutti [mailto:notifications@github.com]
Verzonden: woensdag 1 juli 2015 23:42
Aan: RuneAudio/RuneUI
CC: Corvanzundert
Onderwerp: Re: [RuneUI] Start and pause button do not work in RuneAudio 3.0B on a PC with IE 11 and Java version 8.45 (#62)

I'm unable to reproduce the issue on two different machines (Win8.1 and Win7), both with IE11, where the UI playback buttons work as expected. I'm sorry but it's impossible to spot the potential issue without accurate debug data from you.

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@ACXgit
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ACXgit commented Jul 2, 2015

I'm unable to do that, as my Windows 8.1 copy is localized in Italian only. Anyway that is unlikely the cause of the issue.

@ACXgit
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ACXgit commented Jul 31, 2015

Closing the issue for lack of accurate debug data. If you manage to check the JavaScript console and tell me if there are errors, please comment it here.

@ACXgit ACXgit closed this as completed Jul 31, 2015
@Corvanzundert
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Andrea,

It is unbelievable that you are unable to reproduce the problem ..

Our test:

Take a PC, Install Windows 7, install the latest fixes and Internet explorer on it
and I can assure you that the client part RUNEAUDIO F A I L S.

We tried on many PC’s and had the same problem EVERYWHERE,

Except when running Mozilla Firefox which is working better.

Our diagnose is that you have a communication problem on the Internet Explorer clients.

Van: Andrea Coiutti [mailto:notifications@github.com]
Verzonden: vrijdag 31 juli 2015 11:38
Aan: RuneAudio/RuneUI RuneUI@noreply.github.com
CC: Corvanzundert g.vanzundert@chello.nl
Onderwerp: Re: [RuneUI] Start and pause button do not work in RuneAudio 3.0B on a PC with IE 11 and Java version 8.45 (#62)

Closing the issue for lack of accurate debug data. If you manage to check the JavaScript console and tell me if there are errors, please comment it here.

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@ACXgit
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ACXgit commented Aug 1, 2015

I finally managed to install a Windows7 VM, so now I'm currently running a Windows Update on it in order to get IE11 and test on it. I'll let you know my findings soon.

@ACXgit ACXgit reopened this Aug 1, 2015
@ACXgit
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ACXgit commented Aug 3, 2015

You'd be happy to know that the bug should be fixed now, and thanks to you :)
It took me a while to understand what was happening, and I have to admit that I initially had no clue. Luckly then I found this, which explains the problem:
http://stackoverflow.com/questions/26973097/jquery-ajax-only-works-in-ie-when-the-ie-debugger-is-open

Commit in the dev branch: d8d1352

Please update your local copy following these instructions:
http://www.runeaudio.com/documentation/troubleshooting/updating/#nightly-builds
and then tell me if it finally works as supposed now.

@Corvanzundert
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My compliments Andrea, the stop, pause and start buttons are working fine now.

After applying the fix, I got a problem with the playlist:

Songs added from my IE11 machine, are not visible in the queue of the playlist.

Songs added from my iPhone, are visible in the phone’s queue of the playlist, but NOT on my IE11 machine.

Could it be, that we have a new problem or ???

Thanks and regards,

Jan

Jelle

Cor

Van: Andrea Coiutti [mailto:notifications@github.com]
Verzonden: dinsdag 4 augustus 2015 0:45
Aan: RuneAudio/RuneUI RuneUI@noreply.github.com
CC: Corvanzundert g.vanzundert@chello.nl
Onderwerp: Re: [RuneUI] Start and pause button do not work in RuneAudio 3.0B on a PC with IE 11 and Java version 8.45 (#62)

You'd be happy to know that the bug should be fixed now, and thanks to you :)
It took me a while to understand what was happening, and I have to admit that I initially had no clue. Luckly then I found this, which explains the problem:
http://stackoverflow.com/questions/26973097/jquery-ajax-only-works-in-ie-when-the-ie-debugger-is-open

Commit in the dev branch: d8d1352 d8d1352

Please update your local copy following these instructions:
http://www.runeaudio.com/documentation/troubleshooting/updating/#nightly-builds
and then tell me if it finally works as supposed now.

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@ACXgit
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ACXgit commented Aug 5, 2015

Have you hard cleared the cache on both browsers and also cleared the PHP OPcache like told in the instructions?

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