PalliativeManager - Palliative Assessment Manager

[afislonge]

PalliativeManager - A custom ServiceNow application designed to help long-term care (LTC) facilities identify residents requiring palliative care earlier and coordinate timely comfort-focused interventions.

Key Features

• Digital palliative assessment form built on App Engine Studio
• Automated workflows and notifications using Flow Designer
• Mobile and portal access for bedside assessments
• Integration with EHR/LTC systems through IntegrationHub and REST APIs
• Dashboards and analytics with Performance Analytics
• Secure data handling and access control aligned with PHIPA/HIPAA standards

ServiceNow products or capabilities used

• App Engine Studio – create the custom Palliative Assessment application, tables, and forms.
• Flow Designer – automate assessment scoring, review routing, and notifications.
• Service Portal / Mobile App – allow bedside assessments on tablets or mobile devices.
• Performance Analytics – monitor metrics such as number of active palliative residents and time to initiate care plans.
• IntegrationHub (Spokes) – connect with existing EHR or LTC resident systems via REST, HTTP, or CSV spokes.
• API Designer & Inbound REST APIs – expose endpoints for external systems to send resident updates or request assessment data.
• Notification & Event Management – push alerts to care teams when assessment scores cross a defined threshold.
• Data Policies & Access Control Rules – ensure role-based data protection for sensitive health information.
• Document Management / Attachments – store digital copies of physician notes or family consent forms.

[SapphicFire]

Looks good to me!