Feat: Convert modmail to forum channel, other changes

cogs/modmail.py

@@ -1,55 +1,85 @@
 import typing
-import aiohttp
-from ext.consts import MODMAIL_CHANNEL_ID, MODMAIL_WEBHOOK_URL
+from ext.consts import MODMAIL_CHANNEL_ID, MODMAIL_ROLE_ID, MODMAIL_CLOSED, MODMAIL_OPEN
 from discord.ext import commands
 import discord
 from ext.ui.view import YesNoView
-import os
 
+def none_if_error(func):
+    def wrapper(*args, **kwargs):
+        try:
+            return func(*args, **kwargs)
+        except Exception:
+            return None
+
+    return wrapper
 
 class ModMail(commands.Cog):
     def __init__(self, bot: commands.Bot):
         self.bot = bot
-        self.current_modmail = {}
-        self.opposite_current_modmail = {}
-        self.channel: typing.Optional[discord.TextChannel] = None
+        self.sessions = [] # [{user: discord.Member, thread: discord.Thread}]
+        self.channel: typing.Optional[discord.ForumChannel] = None
+
+    @none_if_error
+    def get_thread(self, user) -> discord.Thread | None:
+        return [i['thread'] for i in self.sessions if i['user'] == user][0]
+
+    @none_if_error
+    def get_user(self, thread) -> discord.Member | discord.User | None:
+        return [i['user'] for i in self.sessions if i['thread'] == thread][0]
+
+    async def send_webhook_message(
+            self, 
+            message: discord.Message, 
+            thread: discord.Thread
+            ):
+        webhook = thread.parent.webhooks()[0]
+        await webhook.send(
+            username=message.author.name,
+            content=message.content,
+            avatar_url=message.author.display_avatar.url,
+            files=message.attachments,
+            allowed_mentions=discord.AllowedMentions(
+                users=False, everyone=False, roles=False
+            ),
+            thread=thread,
+        )
+        await message.add_reaction("✅")
+
+    async def close_thread(self, thread: discord.Thread):
+        await thread.add_tags(thread.parent.get_tag(MODMAIL_CLOSED))
+        await thread.remove_tags(thread.parent.get_tag(MODMAIL_OPEN))
+        await thread.edit(locked=True, archived=True)
+        self.sessions.remove({'user': self.get_user(thread), 'thread': thread})
 
     @commands.hybrid_command()
-    async def close(self, ctx):
-        if not ctx.guild:
-            if ctx.author in self.current_modmail:
-                thread = self.current_modmail[ctx.author]
-                await thread.edit(locked=True)
-                self.current_modmail.pop(ctx.author)
-                self.opposite_current_modmail.pop(thread)
-                await ctx.send("Your modmail ticket has successfully closed!")
-        elif ctx.channel in self.opposite_current_modmail:
-            member = self.opposite_current_modmail[ctx.channel]
+    async def close(self, ctx: commands.Context):
+        if not ctx.guild and (thread := self.get_thread(ctx.author)):
+            await thread.send("This ticket has been closed by the user.")
+            await self.close_thread(thread)
+            await ctx.send("Your modmail ticket has successfully closed!")
+
+        elif member := self.get_user(ctx.channel):
             view = YesNoView(
                 yes_message="Your modmail ticket has successfully closed!",
                 no_message="Aborted.",
             )
             await member.send(content="Do you want to close the ticket?", view=view)
             await view.wait()
             if view.yes:
-                await ctx.channel.edit(locked=True)
-                self.current_modmail.pop(member)
-                self.opposite_current_modmail.pop(ctx.channel)
+                await self.close_thread(ctx.channel)
             else:
                 await ctx.channel.send("Member refused to close the ticket.")
 
     @commands.Cog.listener()
     async def on_message(self, message: discord.Message):
-        if (
-            not self.channel
-        ):  # I was unsure if getting the channel in the __init__ is wise
-            self.channel = self.bot.get_channel(MODMAIL_CHANNEL_ID)
+        if not self.channel:  
+            self.channel: discord.ForumChannel = self.bot.get_channel(MODMAIL_CHANNEL_ID)
 
-        if message.author.bot or message.content.startswith(self.bot.command_prefix):
+        if message.author.bot or message.content.startswith(self.bot.command_prefix[0]):
             return
 
         if not message.guild:
-            if message.author not in self.current_modmail:
+            if not (thread := self.get_thread(message.author)):
                 view = YesNoView(
                     yes_message="Your modmail ticket has been successfully created!",
                     no_message="Aborted.",
@@ -59,37 +89,24 @@ async def on_message(self, message: discord.Message):
                 )
                 await view.wait()
                 if view.yes:
-                    msg_sent = await self.channel.send(
-                        message.content,
+                    thread, _ = await self.channel.create_thread(
+                        name=f"Modmail @{message.author.name}", 
+                        content="New ModMail ticket created by "\
+                            f"{message.author.mention}, <@&{MODMAIL_ROLE_ID}>",
                         files=message.attachments,
-                        allowed_mentions=discord.AllowedMentions(
-                            users=False, everyone=False, roles=False
-                        ),
-                    )
-                    thread = await self.channel.create_thread(
-                        name=f"{message.author.name} vs mods", message=msg_sent
+                        applied_tags=[self.channel.get_tag(MODMAIL_OPEN)],
                     )
-                    self.current_modmail[message.author] = thread
-                    self.opposite_current_modmail[thread] = message.author
+                    await self.send_webhook_message(message, thread)
+
+                    self.sessions.append({'user': message.author, 'thread': thread})
             else:
-                thread = self.current_modmail[message.author]
-                async with aiohttp.ClientSession() as session:
-                    webhook = discord.Webhook.from_url(
-                        MODMAIL_WEBHOOK_URL, session=session
-                    )
-                    await webhook.send(
-                        content=message.content,
-                        avatar_url=message.author.display_avatar.url,
-                        files=message.attachments,
-                        allowed_mentions=discord.AllowedMentions(
-                            users=False, everyone=False, roles=False
-                        ),
-                        thread=thread,
-                    )
-                    await message.add_reaction("✅")
-        elif message.channel in self.opposite_current_modmail:
-            member = self.opposite_current_modmail[message.channel]
-            await member.send("⚒️ staff: " + message.content, files=message.attachments)
+                await self.send_webhook_message(message, thread)
+
+        elif member := self.get_user(message.channel):
+            await member.send(
+                f"⚒️ @{message.author.name}: " + message.content, 
+                files=message.attachments
+                )
 
 
 async def setup(bot):

ext/consts.py

@@ -151,7 +151,10 @@ def release_format(self):
 READ_HELP_RULES_ROLE_ID = 903133599715459153
 TCR_STAFF_ROLE_ID = 795145820210462771
 TCR_MEMBER_ROLE_ID = 744403871262179430
-MODMAIL_CHANNEL_ID = 1144329989072900106
+MODMAIL_CHANNEL_ID = 1144791467391455242 # conch: 1144827896171610185 
+MODMAIL_ROLE_ID = 788799215417032705
+MODMAIL_OPEN = 1144842655671517305 # conch internal: 1144839090609602611
+MODMAIL_CLOSED = 1144842686579359837 # conch: 1144839107353256017
 
 # mods pls fill this up
 TICKET_CATEGORY_ID = 0

requirements.txt

@@ -8,7 +8,7 @@ bs4==0.0.1
 button_paginator @ git+https://github.com/andrewthederp/Button_paginator
 charset-normalizer==2.0.12
 colorthief==0.2.1
-discord.py @ git+https://github.com/Rapptz/discord.py@db5a22d7912557c55fc047f30f42ef10b6a63289
+discord.py
 DiscordUtils==1.3.4
 frozenlist==1.3.0
 humanize==4.1.0