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When a user is locked by an administrator, they can still authenticate, create cases and tasks and update worklogs.
Steps to Reproduce
Log in as an admininstrator
Click on Admin > Users
Create a user (with read and write rights for ex.)
Log out
Log in as the freshly created user
Do stuff
Log out
Log in again as an administrator
Click on Admin > Users
Lock the account of the freshly created user by clicking on the Lock icon
Log out
Log in as the locked user. That must not work but it does.
Possible Solutions
Make sure that a locked account cannot log in and that the error message when an attempt is made indicates that the account has been disabled/locked and that they must contact an administrator if they feel this is a mistake.
The text was updated successfully, but these errors were encountered:
Request Type
Bug
Work Environment
Problem Description
When a user is locked by an administrator, they can still authenticate, create cases and tasks and update worklogs.
Steps to Reproduce
Possible Solutions
Make sure that a locked account cannot log in and that the error message when an attempt is made indicates that the account has been disabled/locked and that they must contact an administrator if they feel this is a mistake.
The text was updated successfully, but these errors were encountered: