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Stuck on "Locking Your BTC" -- crypto nowhere to be found #202
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Hey, |
Hi -- sorry for the late reply, I was traveling. I sent the funds from Kraken and it says "Status: Success" on my Kraken dashboard, but here is the blockchain explorer link: https://mempool.space/tx/235980832af059e78774f104b4092d8520b213a26ab60156ff8680cb23a1d562 UnstoppableSwap is still stuck on "Locking your BTC," and has been for about a month now (I haven't closed it). |
I appreciate the effort but please only respond to issues if you are sure you understand what's causing the problem. In this case the user won't be able to redeem the Monero because the Bitcoin has not been redeemed by the other party. Please download the latest version of the GUI. Go to the Balance tab and try to withdraw the funds. |
Thanks so much! I was able to recover the funds as soon as I downloaded the
new GUI. I appreciate your help. I never would have thought to just get the
most recent GUI and be able to see the funds that way. Thanks for your hard
work on this. I appreciate your help.
…On Sat, Jun 22, 2024 at 6:13 AM binarybaron ***@***.***> wrote:
You should definitely try exiting out of the app and restarting it because
the BTC transaction was confirmed on the blockchain a month ago. If the
swap didn't happen then the BTC will be in your unstoppable wallet when the
app restarts.
If swap did take place but the final step of transferring XMR to your
monero address stalled out then you'll be given the option to complete the
transaction manually by being shown the private keys of the
non-deterministic monero wallet that the funds are placed in prior to the
last step of transferring to your destination XMR wallet stalled out.
You need not worry about loss of funds because you will always have
possession of either your BTC or the XMR involved from the completed swap
within the app.
I appreciate the effort but please only respond to issues if you are sure
you understand what's causing the problem. In this case the user won't be
able to redeem the Monero because the Bitcoin has not been redeemed by the
other party.
He has most likely been punished but he might still be able to recover the
funds.
Please download the latest version of the GUI and resume the swap.
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Awesome good to hear! |
Expected Behavior
I sent Bitcoin to the Bitcoin deposit address and expected to get Monero. Nothing happened.
Current Behavior
My GUI has been stuck on "Locking your BTC" for about a week. No updates.
Steps to Reproduce
I entered the amount of Bitcoin that I wanted to send, then copied the "Bitcoin Deposit Address" and sent it there.
Possible Solution (Not obligatory)
I would really appreciate any help.
Your Environment
Database state says "null." Blockchain transactions says "[]". Swap state says this:
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