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A knowledge base & automated chatbot from the Vermont Department of Health with info for the COVID-19 response

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VermontDepartmentOfHealth/covid-bot

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title: VT Covid Bot Documentation permalink: /

COVID FAQ & ChatBot

The Vermont Department of Health has a knowledge base that is published via a chatbot and faq page in response to the COVID-19 pandemic

Docs

Published via gh-pages, jekyll, and cayman theme at:

VermontDepartmentofHealth.github.io/covid-bot/

Repo Structure

1. Application Insights Query

Query written in Kusto/KQL to get info from logs in App Insights

2. Bot Service

.NET Core API written in C# that connects to the knowledge base.

3. FAQ Site

NodeJS static site generator written using Eleventy that templates the knowledge base into FAQ.

4. Knowledge Base API

Postman collection to call methods in the Knowledge Base API

5. kb-node-client library

Provides a NodeJS client wrapper around the Cognitive Services APIs for QnaMaker

6. md-diff library

A diffing implementation for comparing & returning markdown text deltas

7. QnA Maker

QnA Maker front end to create, maintain, test, and publish the Knowledge Base

8. WebChat Client

Front end chat client that calls the bot service, either as an iFrame or JS initialization.

Testing

For testing purposes, please use the following links to not interfere with our production telemetry

Acronyms

VDH ~ Vermont Department of Health

FAQs ~ Frequently Asked Questions

KB ~ Knowledge Base

AI ~ Application Insights

QnA ~ Question and Answer


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A knowledge base & automated chatbot from the Vermont Department of Health with info for the COVID-19 response

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