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392 Open 436 Closed
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Issues list

Upstream catchup merge
#1376 opened Mar 31, 2023 by ear-dev
@bhardwajaditya
2
SF site switch functionality sometimes flaky
#1364 opened Mar 6, 2023 by ear-dev
@bhardwajaditya
[SF emulator] Site Switch feature needs to send some conversation text/indication that we are using the new url.
#1340 opened Nov 15, 2022 by ear-dev
[BUG][SNS logger] "Unable to reach Liveagent bot, it may be offline or disabled." did not throw an escalation failure event.
#1333 opened Oct 26, 2022 by ear-dev
1
@Shailesh351 @bhardwajaditya
2
[Tracking] Okta login with widget and CX for transferbot
#1332 opened Oct 25, 2022 by ear-dev
@ear-dev
16
[SNS Logging] [sf_emulator only] expired_session and timeout events get fired at the same time causing double closed_session logging
#1331 opened Oct 24, 2022 by ear-dev
@csmith14
1
[SF.App] Uncaught case for invalid salesforce bot username in admin UI
#1323 opened Oct 13, 2022 by AlexanderKanakis
2
@AlexanderKanakis
[BUG] Oplog connection sleeps forever after disconnect; Preprod servers get into a bad state where client does not receive "stream-room-messages"
#1289 opened Aug 29, 2022 by ear-dev
@bhardwajaditya
5
[Live Agent Handover][Outside Business Hours] Design how to detect and handle this escalation failure.
#1285 opened Aug 26, 2022 by ear-dev
[SF timeout] Implement a livechatTranscriptEvent for when the visitor time out due to inactivity..... send it to SF for debugging later.
#1280 opened Aug 18, 2022 by ear-dev
@csmith14
[missing appName/token] new logging to help debug this long standing issue.
#1275 opened Aug 16, 2022 by ear-dev
@Shailesh351
3
[SNS Logger] Investigate - Does visitor refreshing the page change the tabId or the sessionId? Rocket.chat Frontend Analytics
#1265 opened Aug 2, 2022 by ear-dev
@bhardwajaditya
[SNS Logger] Can we track close tab behavior? Rocket.chat Frontend Analytics
#1264 opened Aug 2, 2022 by ear-dev
[SF.app timeout timer] Reset the timeout timer during an escalated session when the user starts typing instead of message sent.
#1256 opened Jul 25, 2022 by ear-dev
@csmith14
8
There is no main.js file in Rocket.chat root directory after complete installation.
#1252 opened Jul 22, 2022 by tune6688
[Mobile App Android] [Bug] Transcript window does not scroll to the last message when the keyboard is opened.
#1244 opened Jul 14, 2022 by ear-dev
@csmith14
1
[SNS Logger] Design an auth check from the widget before sending events Rocket.chat Frontend Analytics
#1243 opened Jul 14, 2022 by ear-dev
[SF timeout warning timer] Investigate - Can we use an endpoint to notifiy the SF liveagent that the warning banner has been triggered on the widget.
#1241 opened Jul 12, 2022 by ear-dev
@Shailesh351
2
How can we install the WideChat/Rocket.Chat branch properly?
#1238 opened Jul 6, 2022 by heikafeiylt
[js.sdk] Why are we using a feature branch as our base branch, and not master?
#1236 opened Jul 5, 2022 by ear-dev
[SNS Logger] Can we provide a library for the my.viasat team to use in the app? Rocket.chat Frontend Analytics
#1235 opened Jul 5, 2022 by ear-dev
[DF blackout window] timer to release a stuck blackout window.
#1225 opened Jun 14, 2022 by ear-dev
@AlexanderKanakis
8
[hidePrint Mobile] remove hidePrint() from integration script in MV mobile
#1220 opened Jun 7, 2022 by ear-dev
@Shailesh351
1
[myViasat Integration] Can we own the chatbot.css file?
#1214 opened May 31, 2022 by ear-dev
@Shailesh351 @ear-dev
1
[Widget loading][BUG] Sometimes the widget does not load in chrome browser.
#1212 opened May 31, 2022 by ear-dev
2
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