Control Panel not working (0204)

[Amaan05]

The control panel looks like this (see attached)

Skins are copied in the control panel folder. It looks the same regardless of where I launch it from.

[Wouter1]

What machine?
Did you exactly follow the installation procedure? Particularly, csrutil? Did installation complete with "You can close this window"?

[Amaan05]

MacBook Pro 13-inch, mid-2012 with High Sierra 10.13.2

I did run the csrutil command in the recovery mode and the installation did say "You can close this window" etc. I'd be willing remove and do it all again if you suggest?

Thanks for such a speedy reply!

[Wouter1]

It should just work on high sierra.

you have a EMU0404?
Did you connect the EMU directly to the mac?
It looks like the driver is unreachable. Is the driver itself working?
Do you see some hints to the problem in the system log?

[virtualoftheday]

I have same issue with my 0204

Thats for device took off.
For active 0204 panel looks like this:

I think drivers were installed correctly, I can see 0204 in Sound and Midi panels.
Adding screenshots about my configuration

[Amaan05]

@virtualoftheday . Run the E-Mu control panel through Terminal instead of the usual way.

@Wouter1 Sorry, checked some of the closed issues and found that by running through terminal gets the skins working properly. However, my driver isn't detecting my device (which is a usb 0404) .
I haven't had time to fiddle around with it yet, but will try some more things and send you an update and my log report when I get time.

But yeah @virtualoftheday , running the panel through the terminal should solve all the problems in your case at least.

[virtualoftheday]

Yes, thanks!
It works through Terminal, can change settings and frequency.
Thanks again!
(In the meantime I prepared log of how control panel works when opening as usual, maybe it has some useful info for you)

[Amaan05]

Right, I still haven't got my driver to detect my 0404 which i am connecting directly via USB.
I don't get any messages from icdd making me think my device is not connecting with the computer.

I am attaching the log ... (the -67062 error from what i google looks like a general thing and not to do with the driver but you be the judge)
New Log.pdf << Log

I got half a mind to getting my usb cable checked as I have never used this device and cable before.

Thanks a lot guys! For any help, whatsoever!

[Wouter1]

@virtualoftheday thanks. That post does not show any message from the EMU driver, it's just the system doing things related to the EMU such as configuring the USB port.

But yes from the devicesaudio output screenshot it looks like the EMU is working.

[Wouter1]

@Amaan05 I checked your log file but I see hardly any messages from the EMU usb driver. It's mostly the kernel talking about a IOAudioEngine and coreaudiod talking about HAL and SoundFlower.

Could soundflower be causing problems here?

I also see a message from the control panel in the log.

So from this log it seems you were starting the control panel, not the driver. The driver starts up when you turn on the connected EMU. It has nothing to do with the control panel.

What do you see it in the USB device tree? (under the 'system report' button, see pic of @virtualoftheday)

I see a MacOS error -67062 but I have no clue what that could be referring to.

[Amaan05]

dont see anything to do with the EMU.. so i guess it's safe to assume it's not connecting to the machine itself? I will see if i can test this USB cable or try one i know for sure works.

as for the -67062 error.. from what I gather from googling its seems to be a common error across Sierra systems. So I am not holding it responsible for our problem as of yet.. will look into this one some other day with someone more adept by my side.

[Wouter1]

@Amaan05 Yes it's not showing up at all, the machine does not even detect that the EMU was attached to the USB port. Maybe it's the cable. Lights come up on the EMU when you turn it on?

[Amaan05]

Yup. the 'Power On' light comes on ..

(that's the only one that comes on. None of the other ones do no matter what I do.. I am assuming they will be functional once the EMU interacts with the machine)

[Wouter1]

@Amaan05 So far it looks like a hardware problem. Yes please try another cable, another port on the compu etc to rule out the cable. It also might be a defective port on your EMU

[Wouter1]

@Amaan05 btw this also would explain why your panel lost its skin. It seems the skin only appears after the device connects with the driver.

[Wouter1]

@virtualoftheday do you also have this missing skin if the device is on and the driver loaded properly? FAIK it's like this:

• double click control panel starts with skin if driver loaded correctly (so EMU connected and on, driver installed properly etc)
• the skin does not load if you double click the control panel but driver is not loaded
• if you run from terminal, skin loads also without driver (but of course you can't do anything).