Edu 2071 remove the general section of faqs

[franrob-projects]

This PR removes the general FAQ section and adds comprehensive documentation improvements across multiple areas of the platform:

How can I set up different environments in Ably?

• Added environments section explaining app sandboxing.
• Added warning about shared account limits across environments.

Is there a limit to the length of the ClientId or Channel name?

• Added client identifier limits section.
  • Clarified that clientId counts toward message size limits
• Added channel identifier limits section

How can I subscribe to messages using REST only SDKs?

• Added section on implementing realtime features with REST-only SDKs.
  • Documented MQTT protocol adapter.
  • Added PubNub protocol adapter.
  • Included Ably queues.

CSP Rejection to internet-up.ably-realtime.com/is-the-internet-up.txt

• Enhanced error code 80014
  • Added CSP policy requirements for the internet connectivity testing endpoint.
  • Explained how blocking this resource affects fallback host usage.

Are the Message and Data Transfer Limits Enforced Separately?

• Clarified that message count limits and data transfer limits are enforced separately.
• Added explanation that exceeding one limit does not affect the other

Should I reduce the REST publish timeout?

• Added comprehensive REST publish timeouts section.
• Explained why short timeouts can be problematic.
• Documented the reasoning behind the default 10-second timeout.
• Provided guidance on when timeout adjustments are appropriate.

Do you have a terms of service?

• Added complete Terms of Service page with all major sections.
  • From: https://ably.com/terms

How can I alert a user to subscribe to a channel?

• Added comprehensive direct messaging patterns documentation.
• Covered notification channels architecture for alerting users to new conversations.

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Redirects: General FAQ

FAQ: https://faqs.ably.com/general

Jira: EDU-2071

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[m-hulbert]

I don't think it's correct to repeat these from the website, as we're just duplicating the content. If we think it's important to still reference them (maybe look at the relative popularity of the FAQ) then it should be an FAQ that links out to the website.

You could also test 'Ask Ably' and see what that currently picks up (I suspect it will just land them on the original terms of serivce, rather than going via the FAQs).

[franrob-projects]

976330d