Errors waiting for protractor to sync on IE

[InnoviseJB]

Hi, I have recently been experiencing errors with IE browser testing and wondered if anyone could shed some light on the problem? Originally our set of protractor tests were passing on Chrome36,37,38 , Firefox31,32,33 and IE9,10,11 and now we are getting many errors relating to IE browsers.
IE9 and IE11 both run through some tests successfully and then at a random point will throw the following error:

[IE 9 #7] Failures:
[IE 9 #7]
[IE 9 #7] 1) flowCanvasControllerTests.spec readonly mode should not allow items to be moved
[IE 9 #7] Message:
[IE 9 #7] ←[31mTypeError: Cannot read property '0' of undefined←[0m

From then onwards it seems that every test fails with the following error:

[IE 9 #7] 2) flowCanvasControllerTests.spec readonly mode should not allow items to be moved
[IE 9 #7] Message:
[IE 9 #7] ←[31mError: Error while waiting for Protractor to sync with the page: "Unable to get value of the property 'get': object is null or undefined"←[0m

We have tried running our tests with browserstack and saucelabs, both get the same errors leading me to think this is a protractor issue. If anyone has any ideas what causes this and how to fix it please do say, Thanks.

[juliemr]

Can you give some more information - is there a stack trace for the Cannot read property '0' error? Can you share the code for the test this occurs on?

[InnoviseJB]

Hi Julie, the code it happens on tends to be a random test that will sometimes pass and sometimes fail. The main error we are now seeing is in builds for ie10 and ie11 , for some reason ie9 isn’t running at all , even though it’s configured to!

The error is “Error while waiting for protractor to sync with the page”

10. flowCanvasControllerTests.spec close should close previous workspaces when cross clicked
    [IE 10 expose driver functionality #8] Message:
    [IE 10 expose driver functionality #8] ←[31mError: Error while waiting for Protractor to sync with the page: "[ng:test] http://errors.angularjs.org/1.3.14/ng/test"←[0m
    [IE 10 expose driver functionality #8] Stacktrace:
    [IE 10 expose driver functionality #8] Error: Error while waiting for Protractor to sync with the page: "[ng:test] http://errors.angularjs.org/1.3.14/ng/test"
    [IE 10 expose driver functionality #8] at Error ()
    [IE 10 expose driver functionality #8] at C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\selenium-webdriver\lib\webdriver\promise.js:1526:15
    [IE 10 expose driver functionality #8] at newFrame.onAbort (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\selenium-webdriver\lib\webdriver\promise.js:1679:7)
    [IE 10 expose driver functionality #8] at [object Object].webdriver.promise.Frame_.notify_ (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\selenium-webdriver\lib\webdriver\promise.js:1914:5)
    [IE 10 expose driver functionality #8] at [object Object].onTimeout (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\selenium-webdriver\lib\webdriver\promise.js:1887:13)
    [IE 10 expose driver functionality #8] ==== async task ====
    [IE 10 expose driver functionality #8] Protractor.waitForAngular()
    [IE 10 expose driver functionality #8] at [object Object].webdriver.WebDriver.schedule (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\selenium-webdriver\lib\webdriver\webdriver.js:345:15)
    [IE 10 expose driver functionality #8] at [object Object].Protractor.executeAsyncScript (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\lib\protractor.js:251:26)
    [IE 10 expose driver functionality #8] at [object Object].Protractor.waitForAngular (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\lib\protractor.js:274:15)
    [IE 10 expose driver functionality #8] at Object.loginForTests (C:\Builds\3\Cortex\Cortex Web Protractor\src\Unit Tests\Source\Innovise.Cortex.Web.UnitTests\Scripts\app\commonTest.js:14:13)
    [IE 10 expose driver functionality #8] at [object Object]. (C:\Builds\3\Cortex\Cortex Web Protractor\src\Unit Tests\Source\Innovise.Cortex.Web.UnitTests\Scripts\app\modules\Flows\controllers\flowCanvasControllerTests.spec.js:7:16)
    [IE 10 expose driver functionality #8] at C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\jasminewd\index.js:94:14
    [IE 10 expose driver functionality #8] at [object Object].webdriver.promise.ControlFlow.runInNewFrame_ (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\selenium-webdriver\lib\webdriver\promise.js:1654:20)
    [IE 10 expose driver functionality #8] at [object Object].webdriver.promise.ControlFlow.runEventLoop_ (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\selenium-webdriver\lib\webdriver\promise.js:1518:8)
    [IE 10 expose driver functionality #8] ==== async task ====
    [IE 10 expose driver functionality #8] Asynchronous test function: beforeEach()
    [IE 10 expose driver functionality #8] at [object Object]. (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\jasminewd\index.js:93:33)
    [IE 10 expose driver functionality #8] at [object Object]. (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\minijasminenode\lib\async-callback.js:45:37)
    [IE 10 expose driver functionality #8] at [object Object].jasmine.Block.execute (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\minijasminenode\lib\jasmine-1.3.1.js:1174:17)
    [IE 10 expose driver functionality #8] at [object Object].jasmine.Queue.next_ (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\minijasminenode\lib\jasmine-1.3.1.js:2209:31)
    [IE 10 expose driver functionality #8] at [object Object].jasmine.Queue.start (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\minijasminenode\lib\jasmine-1.3.1.js:2162:8)
    [IE 10 expose driver functionality #8] at [object Object].jasmine.Spec.execute (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\minijasminenode\lib\jasmine-1.3.1.js:2503:14)
    [IE 10 expose driver functionality #8] at [object Object].jasmine.Queue.next_ (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\minijasminenode\lib\jasmine-1.3.1.js:2209:31)
    [IE 10 expose driver functionality #8] at onComplete (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\minijasminenode\lib\jasmine-1.3.1.js:2205:18)
    [IE 10 expose driver functionality #8] at [object Object].jasmine.Spec.finish (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\minijasminenode\lib\jasmine-1.3.1.js:2477:5)==== async task ====
    [IE 10 expose driver functionality #8] Error
    [IE 10 expose driver functionality #8] at [object Object]. (C:\Builds\3\Cortex\Cortex Web Protractor\src\Unit Tests\Source\Innovise.Cortex.Web.UnitTests\Scripts\app\modules\Flows\controllers\flowCanvasControllerTests.spec.js:5:5)
    [IE 10 expose driver functionality #8] at [object Object].jasmine.Env.describe_ (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\minijasminenode\lib\jasmine-1.3.1.js:913:21)
    [IE 10 expose driver functionality #8] at [object Object].jasmine.Env.describe (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\minijasminenode\lib\jasmine-1.3.1.js:898:15)
    [IE 10 expose driver functionality #8] at describe (C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\npm\node_modules\protractor\node_modules\minijasminenode\lib\jasmine-1.3.1.js:658:27)
    [IE 10 expose driver functionality #8] at Object. (C:\Builds\3\Cortex\Cortex Web Protractor\src\Unit Tests\Source\Innovise.Cortex.Web.UnitTests\Scripts\app\modules\Flows\controllers\flowCanvasControllerTests.spec.js:3:1)

To try to resolve this error we have specified a rootElement as being ‘#cortex-app’, this was originally set to ‘body > div’ with similar errors occuring

This is a representation of our html.

Hope this helps, if you need any more info just ask ☺ , Thanks.

[juliemr]

So, to be clear, the issue is NOT always 'cannot read property 0 of undefined'?

[InnoviseJB]

Not always, its since changed to "Error while waiting for protractor to sync with the page"

[juliemr]

Can you make a small, reproducible test case that you can share?

[juliemr]

Haven't heard any updates in a while, so I'm closing this issue as stale. Please open a new issue if you think there is a remaining general problem.