Linux: SSL Certificate verify failed

[Nagasairam112]

I am helping a customer who is accessing the pydpf core examples on a Linux cluster with correctly configured venv , when he is accessing the examples from default examples he is getting the SSL certification issues as in the following image.

any comments or thoughts on why this is happing and how to fix it?
Cheers, Ram

[ansys-akarcher]

Hello @Nagasairam112 ,

In pydpf-core some examples files are downloaded from a public github repo,
what seems to be failing is the Certificate verification of the HTTPS request.

From official pip documentation: https://pip.pypa.io/en/stable/topics/https-certificates/
Python seems to be using predefined certificates from the package certifi
So the first suggestion would be to try: pip install certifi --upgrade (or pip3)

If this doesn't work, then the user may want to use some custom specific certificates or the one from his system.
This information is available on the link I provided.

Please tag me again if there is still an issue.

[Nagasairam112]

Thank you Antoine, I will update you and keep you posted. Naga sai ram .Gopisetti

…

________________________________ From: Antoine Karcher ***@***.***> Sent: Wednesday, February 28, 2024 7:48:10 PM To: ansys/pydpf-core ***@***.***> Cc: Naga sai ram Gopisetti ***@***.***>; Mention ***@***.***> Subject: Re: [ansys/pydpf-core] Linux: SSL Certificate verify failed (Discussion #1444) Hello @Nagasairam112<https://github.com/Nagasairam112> , In pydpf-core some examples files are downloaded from a public github repo, what seems to be failing is the Certificate verification of the HTTPS request. From official pip documentation: https://pip.pypa.io/en/stable/topics/https-certificates/ Python seems to be using predefined certificates from the package certifi So the first suggestion would be to try: pip install certifi --upgrade (or pip3) If this doesn't work, then the user may want to use some custom specific certificates or the one from his system. This information is available on the link I provided. Please tag me again if there is still an issue. — Reply to this email directly, view it on GitHub<#1444 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AOTDNOB3RZQRUCLY3G5UDYTYV44CFAVCNFSM6AAAAABD5TXYGKVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4DMMJZGE2DI>. You are receiving this because you were mentioned.Message ID: ***@***.***>