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Logic bug #15

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artfulrobot opened this issue Jun 23, 2022 · 0 comments
Closed

Logic bug #15

artfulrobot opened this issue Jun 23, 2022 · 0 comments

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@artfulrobot
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artfulrobot commented Jun 23, 2022

if email not found, but name does it uses name only even if that contact has a different email. This should be a suggestion at best.

Consider the case:

  • Allie Aardvark allie@example.org has made a donation and you want to import it.
  • You don't have anyone with allie@example.org in your CRM, but you do have an Allie Aardvark (it's such a common name) with email aardvark@example.com
  • It's possible that these two Allies are the same. Or not.

Currently the helper will go like so:

  • Can I find a match of the email? No.
  • OK, let's try the name. Ah ha, a single match. It must be the right contact.

That last bit is flawed; we can't know from just a name match. The UI should present the user with options to select this Allie, or add new.

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