[feat] Add templates for issue and PR with the Ravin's suggestions

.github/ISSUE_TEMPLATE.md

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+NOTE: ISSUES ARE NOT FOR CODE HELP - Ask for Help at https://stackoverflow.com
+
+Your issue may already be reported!
+Also, please search on the [issue tracker](../) before creating one.
+
+* **I'm submitting a ...**
+  - [ ] bug report
+  - [ ] feature request
+  - [ ] support request => Please do not submit support request here, see note at the top of this template.
+
+# Issue Description
+* When Issue Happens
+* Steps To Reproduce
+  1.
+  1.
+  1.
+
+## Expected Behavior
+<!--- If you're describing a bug, tell us what should happen -->
+<!--- If you're suggesting a change/improvement, tell us how it should work -->
+
+## Current Behavior
+<!--- If describing a bug, tell us what happens instead of the expected behavior -->
+<!--- If suggesting a change/improvement, explain the difference from current behavior -->
+
+## Possible Solution
+<!--- Not obligatory, but suggest a fix/reason for the bug, -->
+<!--- or ideas how to implement the addition or change -->
+
+## Your Code
+
+```
+If relevant, paste all of your challenge code here
+```
+
+## Error message
+
+```
+If relevant, paste all of your error messages here
+```
+
+## Your Local environment
+* Operating System, version
+* Python, version
+* Outputs of `pip freeze` or `conda list`
+
+Make sure to add **all the information needed to understand the bug** so that someone can help. 
+If the info is missing, we'll add the 'Needs more information' label and close the issue until there is enough information.

.github/PULL_REQUEST_TEMPLATE.md

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+<!--- Provide a general summary of your changes in the Title above -->
+
+## Types of changes
+<!--- What types of changes does your code introduce? Put an `x` in all the boxes that apply: -->
+- [ ] Breaking change (fix or feature that would cause existing functionality to not work as expected)
+- [ ] Bug fix (non-breaking change which fixes an issue)
+- [ ] New feature (non-breaking change which adds functionality)
+
+Note that a Pull Request should only contain one of refactoring, new features or documentation changes.
+Please separate these changes and send us individual PRs for each.
+For more information on how to create a good pull request, please refer to [The anatomy of a perfect pull request](https://medium.com/@hugooodias/the-anatomy-of-a-perfect-pull-request-567382bb6067).
+
+## Checklist:
+<!--- Go over all the following points, and put an `x` in all the boxes that apply. -->
+<!--- If you're unsure about any of these, don't hesitate to ask. We're here to help! -->
+- [ ] My code follows the code style of this project.
+- [ ] My change requires a change to the documentation.
+- [ ] I have updated the documentation accordingly.
+* [ ] Have you checked to ensure there aren't other open [Pull Requests](../../../pulls) for the same update/change?
+* [ ] Have you added an explanation of what your changes do and why you'd like us to include them?
+* [ ] Have you written new tests for your core changes, as applicable?
+* [ ] Have you successfully ran tests with your changes locally?
+<!-- 
+* [ ] Have you followed the guidelines in our Contributing document?
+-->
+
+
+## Description
+<!--- Describe your changes in detail -->
+
+## Motivation and Context
+<!--- Why is this change required? What problem does it solve? -->
+<!--- If it fixes an open issue, please link to the issue here. -->
+
+## How has this been tested?
+<!--- Please describe in detail how you tested your changes. -->
+<!--- Include details of your testing environment, tests ran to see how -->
+<!--- your change affects other areas of the code, etc. -->