Unable to access the target device on the browser through a secure tunnel

[zhangzz0413]

Describe the bug

Unable to access the target device from the browser through sample tunnel-notification, click the connect button and keep rotating.

Expected Behavior

Correctly connect to the target device through browser.

Current Behavior

I click the connect button and keep rotating, cannot connect the target device.

Reproduction Steps

My steps as follows:

1. Create a thing (name: secure_tunnel_demo) and download rootca, certification and private key;
2. run the tunnel-notification sample:
   $ ./tunnel-notification --endpoint avat5bq0m42tf-ats.iot.us-east-1.amazonaws.com --cert cert.crt --key private.key --thing_name secure_tunnel_demo
3. Click on the thing name and click to create a secure tunnel, and used quickly set it.
   I can see that the destination connection status is connected, and then click the connection button.;
4. It is always rotating in circles and cannot be connected;

Possible Solution

No response

Additional Information/Context

No response

SDK version used

1.24.3

Environment details (OS name and version, etc.)

Ubuntu 18.04

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[zhangzz0413]

How should I use the securetunnel feature? Does this sample feel unusable?

[jmklix]

You can find out more info about how/why to use a secure tunnel here. Are you running into any problems with the sample? You closed the above issue without any comments.
Are you still running into the same issue that you opened this ticket for?

[zhangzz0413]

You can find out more info about how/why to use a secure tunnel here. Are you running into any problems with the sample? You closed the above issue without any comments. Are you still running into the same issue that you opened this ticket for?

Hi, jmklix

Thank you for your reply.
I am currently unable to run through the secure tunnel function using the sample in the C++SDK. Can you take a look at the steps I mentioned above to run the sample? Am I missing any steps?

[jmklix]

Are you getting any console output after you create the secure tunnel? Can you also enable logging? I'm able to run the sample and successfully connect.