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Client views refund statuses in their own transaction list #14376
Comments
currently in dev |
Observation:
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Hey Ethan I think the payment status not showing for PPR search is a data issue with dev. Any new ones show up fine right? I will do some verification that this wont happen in prod --- I have confirmed that this is a data issue in DEV only |
@ethantspitt these changes are in dev now |
Thanks for the changes @kialj876 |
Deployment notes:
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Assumptions
Scenario 1
GIVEN I am a client
AND an ops dev has started my refund
WHEN I view the payment in my transaction list
THEN I see the payment status of REFUND REQUESTED
AND it is indicated when the refund process started
Scenario 2
GIVEN I am a client
AND the back-end process for my refund has finished successfully
WHEN I view the payment in my transaction list
THEN I see the payment status of REFUND COMPLETED
Scenario 3
GIVEN I am a client
AND I have paid for the same item multiple times due to a defect
WHEN I view the payment in my transaction list
THEN ??? How to show this hierarchy of Invoices and Receipts
To be investigated:
Existing Columns
New Columns to be added
Definition of each payment status:
Existing payment status:
COMPLETED - Funds received
PENDING - Transaction is pending
CANCELLED - Transaction is cancelled
New status to be added:
APPROVED - Transaction has been approved, awaiting processing
REFUND_REQUESTED - A transaction refund has been requested
REFUNDED - Transaction has been refunded
SETTLEMENT_SCHEDULED (for NSF) - Settlement has been scheduled for NSF
For REFUND_REQUESTED (Has requested a refund, but hasn't been refunded - Note PAD and BCOL have no mechanism to set this to REFUNDED, DIRECT_PAY has the ability to make it to REFUNDED)
status info has been extracted from #14048
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