forked from volumio/docs
-
Notifications
You must be signed in to change notification settings - Fork 0
Commit
This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository.
Create 09_Sending_logs_for_troubleshooting.md
- Loading branch information
Showing
1 changed file
with
18 additions
and
0 deletions.
There are no files selected for viewing
18 changes: 18 additions & 0 deletions
18
docs/00_User_Manual/09_Sending_logs_for_troubleshooting.md
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Original file line number | Diff line number | Diff line change |
---|---|---|
@@ -0,0 +1,18 @@ | ||
## Sending logs for Troubleshooting | ||
|
||
When your Volumio device does not work as expected, crashes or fails in particular conditions, the only way to understand what goes wrong | ||
is usually by looking at logs. So, if you experience such problems, please follow this guide to report your issue to developers. | ||
Volumio features an integrated facility to collect logs of your system and publish them in a way to offer developers a clear way to understand | ||
what is broken on your system. | ||
|
||
### How to send a bug report | ||
|
||
* Navigate to http://volumio.local/dev or http://yourvolumioip/dev | ||
* This will open the "DEV" page | ||
* Scroll until you see a section called "Send logs of bug report" | ||
* Fill the text field with a clear, but short description of your problem | ||
* Click on Send | ||
* Once the logs have been successfully sent, you will see a link like "http://logs.volumio.org/xxxxxx" | ||
* Press the copy button to copy the link to your logs in your clipboard | ||
* Paste this log wherever you're requesting for help: a forum thread, a githhub issue or a mail | ||
* If possible, write a very detailed step-to-step guide on how to replicate the problem |