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Brave sometimes forgets all cookies! #9643

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andersmmg opened this issue May 6, 2020 · 8 comments
Closed

Brave sometimes forgets all cookies! #9643

andersmmg opened this issue May 6, 2020 · 8 comments
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closed/works-for-me feature/cookies needs-more-info The report requires more detail before we can decide what to do with this issue. OS/Desktop OS/Linux

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@andersmmg
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Description

Sometimes, when I open Brave, it has forgotten ALL cookies from websites. This means I'm logged out of every site, and settings like YouTube dark mode are reset. this is really annoying and I'll have to switch back to another browser for a while until this is fixed.

Steps to Reproduce

It's weird that I can't tell when it actually happens, it just does and then doesn't for a bit.

  1. Log in to websites
  2. Close Brave
  3. Open to see everything forgotten (sometimes)

Actual result:

All cookies and local storage is cleared sometimes when opening the browser.
Extensions still retain their data, as does the bookmarks, rewards, and settings. It seems to be just other websites' data.

Expected result:

Cookies and local storage should stay until they're supposed to expire.

Reproduces how often:

At least a few times a month this has happened. Enough times that I have to use another browser now because I don't want to have this happen and slow me down when I go to work on something.

Brave version (brave://version info)

Brave 1.7.92 Chromium: 80.0.3987.163 (Official Build) unknown (64-bit)
Revision e7fbe071abe9328cdce4ffedac9822435fbd3656-refs/branch-heads/3987@{#1037}
OS Linux
JavaScript V8 8.0.426.30
Flash 32.0.0.363 /usr/lib/PepperFlash/libpepflashplayer.so
User Agent Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36
Command Line /usr/lib/brave-bin/brave --ppapi-flash-path=/usr/lib/PepperFlash/libpepflashplayer.so --ppapi-flash-version=32.0.0.363 --enable-dom-distiller --disable-domain-reliability --no-pings --extension-content-verification=enforce_strict --extensions-install-verification=enforce --sync-url=https://no-thanks.invalid --enable-features=WebUIDarkMode,PasswordImport,AutoupgradeMixedContent,PassiveMixedContentWarning,SimplifyHttpsIndicator,MixedContentSiteSetting,DnsOverHttps --disable-features=AllowPopupsDuringPageUnload,LookalikeUrlNavigationSuggestionsUI,AutofillServerCommunication,NotificationTriggers,AudioServiceOutOfProcess,SmsReceiver,VideoPlaybackQuality --flag-switches-begin --load-media-router-component-extension=1 --flag-switches-end --disable-webrtc-apm-in-audio-service --disable-sync
Executable Path /usr/lib/brave-bin/brave
Profile Path /home/andersmmg/.config/BraveSoftware/Brave-Browser/Default

Other Additional Information:

  • Does the issue resolve itself when disabling Brave Shields?
    No.
  • Does the issue resolve itself when disabling Brave Rewards?
    No.
  • Is the issue reproducible on the latest version of Chrome?
    No.

Miscellaneous Information:

I couldn't find any other instances of people reporting this or similar issues. No idea what the difference with my install could be.

@rebron rebron added the needs-more-info The report requires more detail before we can decide what to do with this issue. label May 6, 2020
@rebron
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rebron commented May 6, 2020

Screen Shot 2020-05-06 at 9 37 37 AM

@andersmmg I'm going to guess you didn't set anything to clear here on exit? brave://settings/clearBrowserData

And this isn't happening during an upgrade e.g. going from like 1.7 to 1.8? Just normal use of the browser when opening and closing Brave with same version browser.

If there are specific sites, if you can remember, that will help as well. We need more info to be able to reproduce what you're seeing so we can attempt to fix.

@andersmmg
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No, I didn't have anything clear on exit. And, I haven't upgraded recently and I'm pretty sure it's been the same version when it happens. It's not any specific sites, it's literally EVERY site I've logged into or saved settings that use cookies to store them across sessions. The ones that are the most annoying are YouTube and other Google products, and also things like Github and Discord which I use a lot.

@rebron
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rebron commented May 7, 2020

@andersmmg Can you check one more setting for me:
brave://settings/content/cookies

Want to make sure that setting is default one like below:
Screen Shot 2020-05-06 at 9 50 22 PM

@andersmmg
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image
It's the same

@rebron
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rebron commented Jun 12, 2020

@andersmmg Can you see if this is still an issue for you on 1.9.80? We're also releasing the next version soon 1.10.x.

@andersmmg
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It seems to be working right now, I'll keep using it and let you know if there's still an issue.

@allefeld
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This happens to me about once every 1 to 2 weeks. It affects all websites, i.e. I have to log in again everywhere. Including 2FA, which is quite annoying.

When it happens, Brave also often (always?) has forgotten passwords, but that can be fixed by closing and starting again. Is this maybe related to the wallet not being opened yet? Are cookies stored with libsecret?

Version 1.62.162 Chromium: 121.0.6167.164 (Official Build) (64-bit)
Debian 12

@nonetrix
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nonetrix commented Oct 9, 2024

Having this as well, I think it might(?) have something to do with KDE wallet for me. I never asked for this to be installed, idk how to set it up right Hyprland option in Arch installer seems to install it and it's not setup correctly

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Labels
closed/works-for-me feature/cookies needs-more-info The report requires more detail before we can decide what to do with this issue. OS/Desktop OS/Linux
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