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Windows printing issues #13546
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One user in community with both Mac and Win confirmed this is only occurring on their Win machine. |
I tried printing an article using the print option, Acrobat PDF doesn't save, Microsoft print to pdf saves but no file is created |
Same issue on 0.21.18 as well |
Errors seen when running Muon debug build:
|
+1 from community https://community.brave.com/t/cannot-print-using-brave/18527?u=eljuno
|
Even though this was specifically a Windows issue, we should check other platforms and ensure that printing is working as expected. Hence removing the |
Verified on macOS 10.12.6 x64 using the following build:
Verified on Ubuntu 17.10 x64 using the following build:
Verified on
|
Test Cases
Case 1:
File
->Print
and ensure that the page is printed without issuesCase 2:
File
->Print
and ensure that the page is printed without issuesCase 4:
Case 5: (macOS)
File
->Print
Save as PDF
instead ofPDF
Case 6: (Windows)
File
->Print
Microsoft Print to PDF
Case 7:
COMMAND
+P
(macOS) andCTRL
+P
(Win) shortcuts are working as expectedDescription
Reports of printing issues in community with 0.21.24:
https://community.brave.com/t/unable-to-print-to-printer-or-pdf-from-brave-ad-of-3-19/18260
https://community.brave.com/t/i-cannot-print-using-the-brave-browser/18305
https://community.brave.com/t/now-i-cant-print-out-from-website/18257
Steps to Reproduce
From one of the community issues:
Tried printing form site. Nothing happens, nothing in printer queue
Tried printing to pdf. Document name exists but file will not open (FoxIt PDF Printer)
Restarted computer, still unable to print
Used a different browser and printed to printer and to pdf from the same site.
Printing to printer and to pdf worked from different browser.
Actual result:
Unable to print.
Expected result:
Able to print.
Reproduces how often:
Easily for Windows users
Brave Version
about:brave info:
0.21.24
Reproducible on current live release:
Yes
Additional Information
Could not reproduce with MacOS (printing a web page or printing to PDF). @AlexeyBarabash confirmed printing to MS PDF printer did not generate the result file.
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