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Connecting to Authenticated Mumble
Modified: May 14, 2014
Image links to pictures of what's referenced in the instructions.
- You can sign up for Core without being in Alliance, but the Mumble application won't let you in until Core knows that you're in Alliance. In fact, if you sign up for Core before joining BRAVE (or even if you sign up for Core immediately after joining BRAVE), the EVE API will still report you as being in your old corp.
- Core doesn't automatically refresh your API key. If you do have a Core account and the Characters page still shows your old corp, wait half an hour and click the 'refresh' button on the API key management page. In some cases it might take several hours for the EVE API to return the right information. Sorry for the wait!
- In a web browser outside of EVE, open this link.
- Sign into the Core auth service using your account details.
- If you do not have an account, click on the *Create Account* link in the lower left and create your account. image
- Please do not forget your auth account details. If you do, contact us. Do not create multiple accounts.
- Auth account names should be short and easy to remember; it does not have to be your in-game name and *should not* be your EVE user name. Do not use symbols such as apostrophes in your user name.
- Click on API Keys in the left-hand menu. image
- Click on the green *Add Key* button in the top right. image
- In the dialog box that appears, click on the use a standard key link. If you are a member of leadership, please click on the use a full key link. Please use these links to create your API keys because they will create them with proper permissions. image
- A new tab should open in your browser. Using this tab, sign into your EVE Online account. Note: Do not close the previous tab.
- Click in the *Name* field, enter "Brave Auth". You can use any other name for your API key, but we recommend using this to ensure clarity. image
- Ensure your key is set to *All Characters* and is set to not expire. image
- Click the *Submit* button.
- Copy the *Key ID*, switch to the Brave Collective Core Services tab and paste it into the *Key ID* field. image
- On the API Key Management tab, copy the *Verification Code* and paste it into the *Verification Code* field in the Core Services tab. image
- You may now close the API Key Management tab.
- Click on the *Add Key* button and refresh your browser window. image
- Check the Characters page. Confirm that your character is listed there, and noted as being in BNI. You may click the star next to a character to set that character as your default character; this will pre-select the character for any applications you authorize in the future. image
- If you have just joined BRAVE in the last few hours, and you see your character on the Characters page, but it still shows your old corp/alliance: Don't worry! Recent IT improvements should let you log in anyway. Please refer to the troubleshooting instructions in the final paragraph.
- Browse to the Mumble Management site.
- Double check the correct character is being displayed. image
- If it is not, you click the triangle to select another character. image
- Click on the *Authenticate* button. image
- If you see a *Server Error*, refresh your web browser.
- If you see an *IndexError: list index out of range*, Core doesn't know about any of your characters. Please try adding a new API key or refreshing your old API key at the Keys page.
- Login with your Core login details that you used when you created your account.
- Either accept the default character by clicking the *Authorize* button or pick a different character by clicking the up-arrow on the right of the button.
- If you see the wrong character listed in the top right, deauthorize the Mumble app at the Applications page then re-authenticate at Mumble Management being sure to select the right character this time.
- If you are sure you selected the right character, but it still displays a different character after you authenticate: Please deauthorize the Mumble Management app (as above,) then clear your browser's cookies, then re-authenticate the Mumble management app.
- When shown the Mumble password page type a good password or passphrase into the box and press enter. This password needs to be complex, but it is saved for you in Mumble so you will generally only need to remember it the first time. It can also be changed at any time in the future.
- When you see one green check, your password is adequately complex. image
- After you press enter you should see two green checks. Your password is not saved until you see two green checks. image
- You can use this site to generate a strong password you can copy and paste into the manager.
- If you paste a password into this box you must press enter twice.
- Open the Mumble client. Click Server > Connect. Click Add New. image
- In the *Label* field, put: Brave Collective image
- In the *Address* field, put: mumble.braveineve.com
- In the *Port* field, put: 64738
- In the *Username* field, put your full character name exactly as it appears ingame, including capitalization and spaces. You can easily copy and paste this from the Mumble Management site by clicking on the name and pressing Ctrl/Cmd+C.
- Click *OK* to save the new connection.
- Select the connection you just created ("Brave Collective") and try to connect.
- It will tell you that you need to enter a password to connect. Enter the password you created previously to connect.
- If you get a password error, wait 30 seconds and try the same password again - it can take some time to propagate properly. If it still fails, try changing your password to a 4 word sentence.
- If you still can't connect then, go to the Applications page and delete your Alliance Mumble authorization, and start over at step 4. image
- If you get "Server connection failed: Remote host closed the connection" it means that the server has banned you for 5 minutes because you failed too frequently. Wait 6 minutes and try again. Use the time to set a new password and ensure you are typing it correctly.
- Contact Brave IT Team if you need help. You can join the "Brave IT Team" channel ingame, the "it" channel on Jabber, or (preferably) post your issues on Github. If you are stuck on a page whose URL begins with core.braveineve.com, post your issue here. If you are stuck on a page whose URL begins with manage.mumble.braveineve.com, post your issue here.
- If you get the error message "Wrong certificate or password for registered user" when trying to login to Mumble:
- First go back to the Mumble management app and type out a new password. Most cases of this error are simply either a) failure to type a sufficiently complex password at the Manage page; b) failure to press enter after typing said password; or c) failure to type the exact same password into Mumble.
- If that doesn't work (and _especially_ if your character has joined BRAVE in the past couple hours):
- Check whether your character appears as a member of Brave Alliance at the Character page. image
- If you do not see Brave Alliance listed as your character's alliance click the "Refresh" button on the key management page, image then log out of the [[Mumble management app|https://manage.mumble.braveineve.com] and log back in.
- Do not Authorize from the Applications page
No? Click the "Refresh" button on the key management page,
then log out of the Mumble management app and log back in. 
If the above fails, Re-authorize Mumble by going to the Applications page and delete your Alliance Mumble authorization, and start over at step 4.
Refresh your API key, on the key management page, and click the Refresh button
