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Merge pull request #4229 from braze-inc/BD-1660
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BD-1660: Remove Fuzzy opt-out tile and fix heading hierarchy
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KellieHawks authored Oct 13, 2022
2 parents 4b7a6b2 + b0a3c5c commit 12f070f
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12 changes: 8 additions & 4 deletions _docs/_user_guide/message_building_by_channel/sms/keywords.md
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Expand Up @@ -13,9 +13,6 @@ guide_featured_list:
- name: Default opt-in/opt-out
link: /docs/user_guide/message_building_by_channel/sms/keywords/optin_optout/
fa_icon: fas fa-commenting
- name: Fuzzy opt-out
link: /docs/user_guide/message_building_by_channel/sms/keywords/fuzzy_opt_out/
fa_icon: fa-solid fa-hand
- name: Custom keyword handing
link: /docs/user_guide/message_building_by_channel/sms/keywords/custom_keyword_handling/
fa_icon: fas fa-mobile-alt
Expand All @@ -24,4 +21,11 @@ guide_featured_list:
fa_icon: fas fa-phone-volume

---
<br><br>
<br><br>


<!----
- name: Fuzzy opt-out
link: /docs/user_guide/message_building_by_channel/sms/keywords/fuzzy_opt_out/
fa_icon: fa-solid fa-hand
----->
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Expand Up @@ -19,7 +19,7 @@ Fuzzy opt-out attempts to recognize when an inbound message does not match an [o

Currently, only opt-out keywords created using English as the [local language]({{site.baseurl}}/user_guide/message_building_by_channel/sms/keywords/keyword_handling/#multi-language-support) are supported.

### What is deemed as fuzzy?
## What is deemed as fuzzy?

The criteria for an inbound response to be deemed as "fuzzy" are as follows:
- If switching a letter with the letter one to the left or right of it on a QWERTY keyword yields a matching opt-out keyword.
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