Merge pull request #5066 from colleenkerr/develop

Add additional ID type support

_docs/_user_guide/data_and_analytics/user_data_collection/cloud_ingestion/overview.md

@@ -23,6 +23,10 @@ With Braze Cloud Data Ingestion, you set up an integration between your data war
 
 When a sync runs, Braze will directly connect to your data warehouse instance, retrieve all new data from the specified table, and update the corresponding user profiles on your Braze dashboard. Each time the sync runs, any updated data will be reflected on the user profiles.
 
+### Supported data types 
+
+Sync user attributes, custom events, and purchases through Cloud Data Ingestion. Data for a user can be updated by external ID, user alias, or Braze ID. 
+
 ### What gets synced
 
 Each time a sync runs, Braze looks for rows that have not previously been synced. We check this using the `UPDATED_AT` column in your table or view. Any rows where `UPDATED_AT` is later than the last synced row will be selected and pulled into Braze.
@@ -139,4 +143,4 @@ We have a public [GitHub repository](https://github.com/braze-inc/braze-examples
 | Snowflake region | You can connect your Snowflake instance in any region or cloud to Braze using this product. |
 {: .reset-td-br-1 .reset-td-br-2}
 
-<br><br>
+<br><br>

_docs/_user_guide/data_and_analytics/user_data_collection/cloud_ingestion/redshift.md

@@ -34,15 +34,24 @@ Create a table (or view) to use for your CDI integration
 ```json
 CREATE TABLE BRAZE_CLOUD_PRODUCTION.INGESTION.USERS_ATTRIBUTES_SYNC (
    updated_at timestamptz default sysdate,
+   --at least one of external_id, alias_name and alias_label, or braze_id is required
    external_id varchar,
+   --if using user alias, both alias_name and alias_label are required
+   alias_label varchar,
+   alias_name varchar,
+   --braze_id can only be used to update existing users created through the Braze SDK
+   braze_id varchar,
    payload varchar(max)
 )
 ```
 
 You can name the database, schema, and table as you'd like, but the column names should match the preceding definition.
 
 - `UPDATED_AT` - The time this row was updated in or added to the table. We will only sync rows that have been added or updated since the last sync.
-- `EXTERNAL_ID` - This identifies the user you want to update.  This should match the `external_id` value used in Braze. 
+- User identifier columns. Your table may contain one or more user identifier columns. Each row should only contain one identifier (either `external_id`, the combination of `alias_name` and `alias_label`, or `braze_id`. A source table may columns for one, two, or all three identifier types. 
+    - `EXTERNAL_ID` - This identifies the user you want to update.  This should match the `external_id` value used in Braze. 
+    - `ALIAS_NAME` and `ALIAS_LABEL` - These two columns create a user alias object. `alias_name` should be a unique identifier, and `alias_label` specifies the type of alias. Users may have multiple aliases with different labels but only one `alias_name` per `alias_label`.
+    - `BRAZE_ID` - The Braze user identifier. This is generated by the Braze SDK and new users cannot be created using a Braze ID through Cloud Data Ingestion. To create new users, specify an external user ID or user alias. 
 - `PAYLOAD` - This is a JSON string of the fields you want to sync to the user in Braze.
 
 #### Step 2: Create User and grant permissions 

_docs/_user_guide/data_and_analytics/user_data_collection/cloud_ingestion/snowflake.md

@@ -26,15 +26,24 @@ CREATE DATABASE BRAZE_CLOUD_PRODUCTION;
 CREATE SCHEMA BRAZE_CLOUD_PRODUCTION.INGESTION;
 CREATE OR REPLACE TABLE BRAZE_CLOUD_PRODUCTION.INGESTION.USERS_ATTRIBUTES_SYNC (
      UPDATED_AT TIMESTAMP_NTZ(9) NOT NULL DEFAULT SYSDATE(),
-     EXTERNAL_ID VARCHAR(16777216) NOT NULL,
+     --at least one of external_id, alias_name and alias_label, or braze_id is required  
+     EXTERNAL_ID VARCHAR(16777216),
+     --if using user alias, both alias_name and alias_label are required
+     ALIAS_LABEL VARCHAR(16777216),
+     ALIAS_NAME VARCHAR(16777216),
+     --braze_id can only be used to update existing users created through the Braze SDK
+     BRAZE_ID VARCHAR(16777216),
      PAYLOAD VARCHAR(16777216) NOT NULL
 );
 ```
 
 You can name the database, schema, and table as you'd like, but the column names should match the preceding definition.
 
 - `UPDATED_AT` - The time this row was updated in or added to the table. We will only sync rows that have been added or updated since the last sync.
-- `EXTERNAL_ID` - This identifies the user you want to update.  This should match the `external_id` value used in Braze. 
+- User identifier columns. Your table may contain one or more user identifier columns. Each row should only contain one identifier (either `external_id`, the combination of `alias_name` and `alias_label`, or `braze_id`. A source table may columns for one, two, or all three identifier types. 
+    - `EXTERNAL_ID` - This identifies the user you want to update.  This should match the `external_id` value used in Braze. 
+    - `ALIAS_NAME` and `ALIAS_LABEL` - These two columns create a user alias object. `alias_name` should be a unique identifier, and `alias_label` specifies the type of alias. Users may have multiple aliases with different labels but only one `alias_name` per `alias_label`.
+    - `BRAZE_ID` - The Braze user identifier. This is generated by the Braze SDK and new users cannot be created using a Braze ID through Cloud Data Ingestion. To create new users, specify an external user ID or user alias. 
 - `PAYLOAD` - This is a JSON string of the fields you want to sync to the user in Braze.
 
 #### Step 2: Set up the role and database permissions