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Reference Link Shortening in FAQs #4286

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Oct 24, 2022
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Reference Link Shortening in FAQs #4286

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Reference Link Shortening in FAQs
ianabels Oct 21, 2022
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ianabels Oct 21, 2022
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Update _docs/_user_guide/message_building_by_channel/sms/faqs.md
KellieHawks Oct 24, 2022
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2 changes: 2 additions & 0 deletions _docs/_user_guide/message_building_by_channel/sms/faqs.md
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Expand Up @@ -21,6 +21,8 @@ You can include any link in any SMS campaign you would like. However, there are
- Companies often use link shorteners to limit the character count impact of a link. However, if sending a shortened link through a long code, carriers may block or deny the message, as they may be suspicious of the link redirect.
- Using a [short code]({{site.baseurl}}/user_guide/message_building_by_channel/sms/phone_numbers/short_and_long_codes/) would be the most reliable number type for including links.

Braze also has its own Link Shortening feature that will shorten links and provide click-through analytics automatically. Refer to [link shortening]({{site.baseurl}}/user_guide/message_building_by_channel/sms/campaign/link_shortening/) for more information.

### What SMS use cases does Braze not support?

There are three common SMS use cases that Braze does not currently support:
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