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BD-2041: Clarify details about Message step #5247

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Apr 14, 2023
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BD-2041: Clarify details about Message step #5247

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8 changes: 4 additions & 4 deletions _docs/_user_guide/engagement_tools/canvas/canvas_components/message_step.md
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Expand Up @@ -21,11 +21,11 @@ To create a Message component, first add a step to your Canvas. Drag and drop th

### Set up messages

With a Message component, all users who enter the step advance to the next step when any one of the following conditions is met:
All users who enter the Message step will advance to the next step when any one of the following conditions is met:
- Any message is sent
- A message is not sent because the user is not reachable with a channel
- A message is not sent because it is frequency capped
- A message is not sent because it is aborted
- A message is frequency capped and not sent
- A message is aborted
- A user isn't reachable by channel, so the message is not sent

![Set up Messages settings for a Canvas Message component that includes the option to select your message channel and customize delivery settings.][2]{: style="max-width:75%;"}

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