Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

BD-3241 Update WhatsApp phone number migration section #7666

Merged
merged 1 commit into from
Jul 11, 2024
Merged
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
Original file line number Diff line number Diff line change
Expand Up @@ -25,8 +25,8 @@ For information on migrating your WhatsApp phone number, see Meta's documentatio

## Migrating your WhatsApp phone number

Follow the [migration steps](https://developers.facebook.com/docs/whatsapp/business-management-api/guides/migrate-phone-to-different-waba/#migration-steps) provided by Meta's Embedded Signup.
1. In the WhatsApp Manager, select the WhatsApp Business Account (WABA) associated with your phone number, then go to **Account tools** > **Phone numbers**.
2. Select **Turn off two-step verification** and complete the steps that follow.<br><br>![WhatsApp Business Manager opened to the "Phone numbers" page.][1]{: style="max-width:80%;"} <br><br> If you’re migrating a phone number to a different WhatsApp Business Group and Meta’s embedded signup requires the display name to match, take note of the existing display name on the **Phone Numbers** page. You'll enter that name during the next step.<br><br>![The WhatsApp Business Manager's Phone Numbers page with a display name of "Braze" listed next to a phone number.]({% image_buster /assets/img/whatsapp/phone_numbers.png %}){: style="max-width:80%;"}<br><br>
3. Continue Meta’s embedded signup workflow to completion.

{% alert note %}
If you’re migrating a phone number to a different WhatsApp Business Group and Meta’s Embedded Signup (Step 2) requires the display name to match, take note of the existing display name on your WhatsApp Business Manager's **Phone Numbers** page. Enter that name during the Embedded Signup step.<br><br>![The WhatsApp Business Manager's Phone Numbers page with a display name of "Braze" listed next to a phone number.]({% image_buster /assets/img/whatsapp/phone_numbers.png %})
{% endalert %}
[1]: {% image_buster /assets/img/whatsapp/waba_manager.png %}
Binary file added assets/img/whatsapp/waba_manager.png
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.