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Updates to Message Credit docs #8289

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Oct 24, 2024
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Updates to Message Credit docs #8289

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7afcec6
Updates to Message Credit docs
lydia-xie Oct 24, 2024
cf77a71
Update instant_chat.md
josh-mccrowell-braze Oct 24, 2024
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8 changes: 4 additions & 4 deletions _docs/_hidden/pricing/message_credits_delta_a3sy.md
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Expand Up @@ -8,14 +8,14 @@ hide_toc: true

# Message Credits - Delta (Confidential)

> Message Credits is Braze’s cross-channel packaging structure for our native SMS, MMS, and WhatsApp offerings. We use Message Credits to provide a flexible and transparent experience when taking advantage of Braze messaging channels. You may use the allotment of credits purchased across any of the channels presented in the table on this page.
> Message Credits is Braze’s cross-channel packaging structure for our native SMS, MMS, and WhatsApp offerings. Message Credits provide a flexible and transparent experience when taking advantage of Braze messaging channels. Credits give you access to any of the channels presented in the table on this page.

{% alert note %}
Different channels will have different units of measure in reporting.<br><br>
<b>WhatsApp:</b> Conversations<br>
<b>SMS:</b> Segments<br>
<b>MMS:</b> Segments<br><br>
In other words, credits used for WhatsApp messages will be calculated on conversation initiations, and credits used for both SMS and MMS messages will be calculated on segments sent.
In other words, credits per WhatsApp messages will be calculated on conversation initiations, and credits per for both SMS and MMS messages will be calculated on segments sent.
<br><br>
Lastly, carrier fees are billed separately (in arrears) and are not considered as part of this Message Credits SKU.
{% endalert %}
Expand All @@ -28,7 +28,7 @@ Column definitions are as follows:
| **Channel Credit Ratio** | Baseline credit amount for each channel |
| **Destination** | Specific final region, country, or type of message being sent through the Braze platform |
| **Multiplier** | Scaler to the Channel Credit Ratio, depending on pricing of the specific destination |
| **Credits Used with 1 Send** | Exact number of Message Credits used to send one message<br> (credits per message = channel credit ratio x destination multiplier) |
| **Credits per 1 Send** | Exact number of Message Credit to send one message<br> (credits per message = channel credit ratio x destination multiplier) |
{: .reset-td-br-1 .reset-td-br-2}


Expand All @@ -45,7 +45,7 @@ Column definitions are as follows:
<th><b>Channel Credit Ratio</b></th>
<th><b>Destination</b></th>
<th><b>Multiplier</b></th>
<th class="credits-column"><b>Credits Used with 1 Send</b></th>
<th class="credits-column"><b>Credits per 1 Send</b></th>
</tr>
<tr>
<td>SMS - US / CA</td>
Expand Down
8 changes: 4 additions & 4 deletions _docs/_hidden/pricing/message_credits_gamma_0dhr.md
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Expand Up @@ -8,14 +8,14 @@ hide_toc: true

# Message Credits - Gamma (Confidential)

> Message Credits is Braze’s cross-channel packaging structure for our native SMS, MMS, and WhatsApp offerings. We use Message Credits to provide a flexible and transparent experience when taking advantage of Braze messaging channels. You may use the allotment of credits purchased across any of the channels presented in the table on this page.
> Message Credits is Braze’s cross-channel packaging structure for our native SMS, MMS, and WhatsApp offerings. Message Credits provide a flexible and transparent experience when taking advantage of Braze messaging channels. Credits give you access to any of the channels presented in the table on this page.

{% alert note %}
Different channels will have different units of measure in reporting.<br><br>
<b>WhatsApp:</b> Conversations<br>
<b>SMS:</b> Segments<br>
<b>MMS:</b> Segments<br><br>
In other words, credits used for WhatsApp messages will be calculated on conversation initiations, and credits used for both SMS and MMS messages will be calculated on segments sent.
In other words, credits per WhatsApp messages will be calculated on conversation initiations, and credits per for both SMS and MMS messages will be calculated on segments sent.
<br><br>
Lastly, carrier fees are billed separately (in arrears) and are not considered as part of this Message Credits SKU.
{% endalert %}
Expand All @@ -28,7 +28,7 @@ Column definitions are as follows:
| **Channel Credit Ratio** | Baseline credit amount for each channel |
| **Destination** | Specific final region, country, or type of message being sent through the Braze platform |
| **Multiplier** | Scaler to the Channel Credit Ratio, depending on pricing of the specific destination |
| **Credits Used with 1 Send** | Exact number of Message Credits used to send one message<br> (credits per message = channel credit ratio x destination multiplier) |
| **Credits per 1 send** | Exact number of Message Credit to send one message<br> (credits per message = channel credit ratio x destination multiplier) |
{: .reset-td-br-1 .reset-td-br-2}


Expand All @@ -45,7 +45,7 @@ Column definitions are as follows:
<th><b>Channel Credit Ratio</b></th>
<th><b>Destination</b></th>
<th><b>Multiplier</b></th>
<th class="credits-column"><b>Credits Used with 1 Send</b></th>
<th class="credits-column"><b>Credits per 1 send</b></th>
</tr>
<tbody><tr>
<td>SMS - US / CA</td>
Expand Down
8 changes: 4 additions & 4 deletions _docs/_hidden/pricing/message_credits_lambda_k5gh.md
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Original file line number Diff line number Diff line change
Expand Up @@ -8,14 +8,14 @@ hide_toc: true

# Message Credits - Lambda (Confidential)

> Message Credits is Braze’s cross-channel packaging structure for our native SMS, MMS, and WhatsApp offerings. We use Message Credits to provide a flexible and transparent experience when taking advantage of Braze messaging channels. You may use the allotment of credits purchased across any of the channels presented in the table on this page.
> Message Credits is Braze’s cross-channel packaging structure for our native SMS, MMS, and WhatsApp offerings. Message Credits provide a flexible and transparent experience when taking advantage of Braze messaging channels. Credits give you access to any of the channels presented in the table on this page.

{% alert note %}
Different channels will have different units of measure in reporting.<br><br>
<b>WhatsApp:</b> Conversations<br>
<b>SMS:</b> Segments<br>
<b>MMS:</b> Segments<br><br>
In other words, credits used for WhatsApp messages will be calculated on conversation initiations, and credits used for both SMS and MMS messages will be calculated on segments sent.
In other words, credits per WhatsApp messages will be calculated on conversation initiations, and credits per for both SMS and MMS messages will be calculated on segments sent.
<br><br>
Lastly, carrier fees are billed separately (in arrears) and are not considered as part of this Message Credits SKU.
{% endalert %}
Expand All @@ -28,7 +28,7 @@ Column definitions are as follows:
| **Channel Credit Ratio** | Baseline credit amount for each channel |
| **Destination** | Specific final region, country, or type of message being sent through the Braze platform |
| **Multiplier** | Scaler to the Channel Credit Ratio, depending on pricing of the specific destination |
| **Credits Used with 1 Send** | Exact number of Message Credits used to send one message<br> (credits per message = channel credit ratio x destination multiplier) |
| **Credits per 1 Send** | Exact number of Message Credit to send one message<br> (credits per message = channel credit ratio x destination multiplier) |
{: .reset-td-br-1 .reset-td-br-2}


Expand All @@ -45,7 +45,7 @@ Column definitions are as follows:
<th><b>Channel Credit Ratio</b></th>
<th><b>Destination</b></th>
<th><b>Multiplier</b></th>
<th class="credits-column"><b>Credits Used with 1 Send</b></th>
<th class="credits-column"><b>Credits per 1 Send</b></th>
</tr>
<tr>
<td>SMS - US / CA</td>
Expand Down
8 changes: 4 additions & 4 deletions _docs/_hidden/pricing/message_credits_sigma_pow2.md
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Original file line number Diff line number Diff line change
Expand Up @@ -8,14 +8,14 @@ hide_toc: true

# Message Credits - Sigma (Confidential)

> Message Credits is Braze’s cross-channel packaging structure for our native SMS, MMS, and WhatsApp offerings. We use Message Credits to provide a flexible and transparent experience when taking advantage of Braze messaging channels. You may use the allotment of credits purchased across any of the channels presented in the table on this page.
> Message Credits is Braze’s cross-channel packaging structure for our native SMS, MMS, and WhatsApp offerings. Message Credits provide a flexible and transparent experience when taking advantage of Braze messaging channels. Credits give you access to any of the channels presented in the table on this page.

{% alert note %}
Different channels will have different units of measure in reporting.<br><br>
<b>WhatsApp:</b> Conversations<br>
<b>SMS:</b> Segments<br>
<b>MMS:</b> Segments<br><br>
In other words, credits used for WhatsApp messages will be calculated on conversation initiations, and credits used for both SMS and MMS messages will be calculated on segments sent.
In other words, credits per WhatsApp messages will be calculated on conversation initiations, and credits per for both SMS and MMS messages will be calculated on segments sent.
<br><br>
Lastly, carrier fees are billed separately (in arrears) and are not considered as part of this Message Credits SKU.
{% endalert %}
Expand All @@ -28,7 +28,7 @@ Column definitions are as follows:
| **Channel Credit Ratio** | Baseline credit amount for each channel |
| **Destination** | Specific final region, country, or type of message being sent through the Braze platform |
| **Multiplier** | Scaler to the Channel Credit Ratio, depending on pricing of the specific destination |
| **Credits Used with 1 Send** | Exact number of Message Credits used to send one message<br> (credits per message = channel credit ratio x destination multiplier) |
| **Credits per 1 send** | Exact number of Message Credit to send one message<br> (credits per message = channel credit ratio x destination multiplier) |
{: .reset-td-br-1 .reset-td-br-2}


Expand All @@ -45,7 +45,7 @@ Column definitions are as follows:
<th><b>Channel Credit Ratio</b></th>
<th><b>Destination</b></th>
<th><b>Multiplier</b></th>
<th class="credits-column"><b>Credits Used with 1 Send</b></th>
<th class="credits-column"><b>Credits per 1 send</b></th>
</tr>
<tbody><tr>
<td>SMS - US / CA</td>
Expand Down
8 changes: 4 additions & 4 deletions _docs/_hidden/pricing/message_credits_theta_d9kw.md
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Original file line number Diff line number Diff line change
Expand Up @@ -8,14 +8,14 @@ hide_toc: true

# Message Credits - Theta (Confidential)

> Message Credits is Braze’s cross-channel packaging structure for our native SMS, MMS, and WhatsApp offerings. We use Message Credits to provide a flexible and transparent experience when taking advantage of Braze messaging channels. You may use the allotment of credits purchased across any of the channels presented in the table on this page.
> Message Credits is Braze’s cross-channel packaging structure for our native SMS, MMS, and WhatsApp offerings. Message Credits provide a flexible and transparent experience when taking advantage of Braze messaging channels. Credits give you access to any of the channels presented in the table on this page.

{% alert note %}
Different channels will have different units of measure in reporting.<br><br>
<b>WhatsApp:</b> Conversations<br>
<b>SMS:</b> Segments<br>
<b>MMS:</b> Segments<br><br>
In other words, credits used for WhatsApp messages will be calculated on conversation initiations, and credits used for both SMS and MMS messages will be calculated on segments sent.
In other words, credits per WhatsApp messages will be calculated on conversation initiations, and credits per for both SMS and MMS messages will be calculated on segments sent.
<br><br>
Lastly, carrier fees are billed separately (in arrears) and are not considered as part of this Message Credits SKU.
{% endalert %}
Expand All @@ -28,7 +28,7 @@ Column definitions are as follows:
| **Channel Credit Ratio** | Baseline credit amount for each channel |
| **Destination** | Specific final region, country, or type of message being sent through the Braze platform |
| **Multiplier** | Scaler to the Channel Credit Ratio, depending on pricing of the specific destination |
| **Credits Used with 1 Send** | Exact number of Message Credits used to send one message<br> (credits per message = channel credit ratio x destination multiplier) |
| **Credits per 1 Send** | Exact number of Message Credit to send one message<br> (credits per message = channel credit ratio x destination multiplier) |
{: .reset-td-br-1 .reset-td-br-2}


Expand All @@ -45,7 +45,7 @@ Column definitions are as follows:
<th><b>Channel Credit Ratio</b></th>
<th><b>Destination</b></th>
<th><b>Multiplier</b></th>
<th class="credits-column"><b>Credits Used with 1 Send</b></th>
<th class="credits-column"><b>Credits per 1 Send</b></th>
</tr>
<tbody><tr>
<td>SMS - US / CA</td>
Expand Down
1 change: 0 additions & 1 deletion _docs/_partners/message_orchestration/additional_channels/instant_chat.md
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Expand Up @@ -2,7 +2,6 @@
nav_title: Instant Chat
article_title: Instant Chat Partners
page_order: 2

page_type: landing
description: "This landing page lists Braze partners (Alloys) who allow you to coordinate your messages with instant chat services."

Expand Down