readme file for Trouble Ticket System

This is an application to create and manage issue tickets.

Contents

Documents

Documents are kept under docs folder in the main branch. This folder includes:

• javadoc documentation
• code inspection report
• required librarys to run source file in an IDE
• Product Brochure
• Domain model image
• UML Class Diagram Image

Source file

Source files of the program is under 'src' folder in main branch

Instruction to Run The Code

System Requirements

• JAVA Version 17 or Superior
• javafx-sdk-19

Run the Code

1. Download the applications latest release jarfile from: https://drive.google.com/file/d/1eaoJmB9MiEeBs2xU8GTsMYaHNWJvGxEd/view?usp=sharing
2. Unzip the folder
3. In your command prompt go to the unzipped folder
4. run below command: java --module-path "C:\Development\Java\javafx-sdk-19\lib(use your path for javafx lib)" --add-modules javafx.controls,javafx.fxml -jar troubleticket.jar
5. Application GUI will open as staff view, to change to user view, open environments.properties file from the downloaded folder and change INIT_AS=user