You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Recently we experienced the second incident of a community user bumping into the "Connection Error: The service at localhost:9867" symptom detailed at #1490. Unsurprisingly, for both users we know of that have hit this issue, they ultimately end up coming to public Slack for help. Now that this has happened a couple times, we've got an article on the Brim wiki that would hopefully help a user start troubleshooting the problem immediately rather than having to take the detour to Slack and wait for a response:
In a group discussion on March 2, 2021, there was consensus that we could add a hyperlink from the "Connection Error" screen directly to the troubleshooting article. Proposed text attached to the hyperlink (with the link attached to the text that's in bold):
Please see the Brim troubleshooting wiki for guidance to debug/resolve this issue
The text was updated successfully, but these errors were encountered:
Recently we experienced the second incident of a community user bumping into the "Connection Error: The service at localhost:9867" symptom detailed at #1490. Unsurprisingly, for both users we know of that have hit this issue, they ultimately end up coming to public Slack for help. Now that this has happened a couple times, we've got an article on the Brim wiki that would hopefully help a user start troubleshooting the problem immediately rather than having to take the detour to Slack and wait for a response:
https://github.com/brimsec/brim/wiki/Troubleshooting#brim-shows-connection-error-the-service-at-localhost9867-could-not-be-reached
In a group discussion on March 2, 2021, there was consensus that we could add a hyperlink from the "Connection Error" screen directly to the troubleshooting article. Proposed text attached to the hyperlink (with the link attached to the text that's in bold):
The text was updated successfully, but these errors were encountered: