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New booking via API doesn't trigger attached workflow (Teams paid user) #20683

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pythoninoffice opened this issue Apr 14, 2025 · 7 comments
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api area: API, enterprise API, access token, OAuth 🐛 bug Something isn't working Medium priority Created by Linear-GitHub Sync workflows area: workflows, automations

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@pythoninoffice
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Found a bug? Please fill out the sections below. 👍

Issue Summary

Paid member and have a SMS workflow attached to my appointment / event type. When booking appointment manually, the SMS workflow triggers. However, when booking appointment using API https://api.cal.com/v2/bookings it doesn't trigger the SMS workflow.

Steps to Reproduce

  1. Create a SMS workflow and attached to an event type
  2. Use API https://api.cal.com/v2/bookings to book an appointment
  3. Use the cal.com UI to manually book the same appointment

Any other relevant information. For example, why do you consider this a bug and what did you expect to happen instead?

Actual Results

  • Appointment booked using API doesn't trigger the SMS workflow, but appointment booked manually can trigger the workflow

Expected Results

  • A new booked appointment should trigger attached workflows regardless of booked via API or web ui.
@pythoninoffice pythoninoffice added the 🐛 bug Something isn't working label Apr 14, 2025
@dosubot dosubot bot added api area: API, enterprise API, access token, OAuth workflows area: workflows, automations labels Apr 14, 2025
@ameeetgaikwad
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would like to take this one

@retrogtx retrogtx added the Medium priority Created by Linear-GitHub Sync label Apr 14, 2025
@antonces
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Hello, I'm facing this issue. I reached out to support team but it wasn't able to help. Do you have any ETA for solving this?

@ThyMinimalDev
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Hello, we will be looking into resolving this issue during this week

@ThyMinimalDev
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resolved once #20795 is deployed

@antonces
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antonces commented Apr 21, 2025 via email

@antonces
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antonces commented Apr 22, 2025 via email

@ThyMinimalDev
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it was released in the afternoon and SMS workflow should be working now

@ThyMinimalDev ThyMinimalDev self-assigned this Apr 22, 2025
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Labels
api area: API, enterprise API, access token, OAuth 🐛 bug Something isn't working Medium priority Created by Linear-GitHub Sync workflows area: workflows, automations
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