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Troubleshooting common issues in the browser

Calvin Montgomery edited this page Sep 18, 2020 · 4 revisions

YouTube player shows "An error occurred. Please try again later."

This error message is internal to the YouTube player and typically means one or more of YouTube's resources failed to load. This can sometimes be caused by privacy-oriented browser extensions (ad blockers, script blockers, PrivacyBadger, etc.) which prevent YouTube's scripts from loading on CyTube.

2020-03-27: Many users are experiencing problems with ad-blocking extensions breaking YouTube's embedded player. Please try disabling your ad-blocking extension and/or whitelisting YouTube

Try:

  1. Disable all extensions and restart your browser. See if YouTube videos are now working.
  2. Selectively enable extensions one by one until you discover which one breaks.
  3. Configure the breaking extension to allow YouTube scripts to run on CyTube.

YouTube does not sync / does not advance to the next video

In September of 2020, an issue arose in YouTube's player, which was reported to them but they don't plan to fix it.

Workarounds that users have reported working for them include:

  • Using a different browser
  • Logging out of your Google account
  • Clearing cache and cookies
  • Disabling chrome://flags/#same-site-by-default-cookies