docs: add issue template (#232)

.github/ISSUE_TEMPLATE/bug_report.md

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+---
+name: Bug report
+about: Create a report to help us improve
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**Setup**
+Please complete the following information along with version numbers, if applicable.
+ - OS [e.g. Ubuntu, macOS]
+ - Shell [e.g. zsh, fish]
+ - Terminal Emulator [e.g. kitty, iterm]
+ - Terminal Multiplexer [e.g. tmux]
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Source Code**
+Please include source code if needed to reproduce the behavior. 
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+Add screenshots to help explain your problem.
+
+**Additional context**
+Add any other context about the problem here.

.github/ISSUE_TEMPLATE/config.yml

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+blank_issues_enabled: true
+contact_links:
+- name: Discord
+ url: https://charm.sh/discord
+ about: Chat on our Discord.

.github/ISSUE_TEMPLATE/feature_request.md

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+---
+name: Feature request
+about: Suggest an idea for this project
+title: ''
+labels: enhancement
+assignees: ''
+
+---
+
+**Is your feature request related to a problem? Please describe.**
+A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+
+**Describe the solution you'd like**
+A clear and concise description of what you want to happen.
+
+**Describe alternatives you've considered**
+A clear and concise description of any alternative solutions or features you've considered.
+
+**Additional context**
+Add any other context or screenshots about the feature request here.