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Parallels isolation failed: failed to create VM cloned from "big-sur-xcode-13" #469

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jmagman opened this issue Oct 21, 2021 · 2 comments
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@jmagman
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jmagman commented Oct 21, 2021

Persistent worker failed to start the task: Parallels isolation failed: failed to create VM cloned from "big-sur-xcode-13": Parallels VM operation failed: failed to get info for VM with "big-sur-xcode-13" UUID or name: Parallels command returned non-zero exit code: "Failed to get VM config: The virtual machine could not be found. The virtual machine is not registered in the virtual machine directory on your Mac."

Not sure what's wrong with the persistent worker. Is there a way for us to fix it on our end?

https://cirrus-ci.com/task/6395410412470272

@edigaryev
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Persistent worker failed to start the task: Parallels isolation failed: failed to create VM cloned from "big-sur-xcode-13": Parallels VM operation failed: failed to get info for VM with "big-sur-xcode-13" UUID or name: Parallels command returned non-zero exit code: "Failed to get VM config: The virtual machine could not be found. The virtual machine is not registered in the virtual machine directory on your Mac."

Not sure what's wrong with the persistent worker. Is there a way for us to fix it on our end?

https://cirrus-ci.com/task/6395410412470272

Thanks for reporting!

Looks like this got scheduled to an unhealthy node that was just automatically removed from the pool, everything should be working now.

@stuartmorgan
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I've emailed support, but to capture it here for our reference this is happening again:
https://cirrus-ci.com/task/5685081877512192

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