Multisite License Activation

[tmrwltd]

Wordpress MU

On the Network Admin page, the following message appears constantly:

You are just one step away - Complete "Code Snippets" Activation Now

Clicking on the activation link and entering the license key will take you to the Network Main page.

If you go back to the admin page, the activation hint appears again.

On the network pages everything is ok. Here the activation was taken over.

[sheabunge]

Hi @tmrwltd,

It sounds like we need to do some further testing when it comes to multisite activations. Thank you for reporting; I'll take a look at this when possible.

[tmrwltd]

@sheabunge Update: When I click on "Activate License" (Link under Plugin name in the list of plugins) a popup opens to enter the license key. When I enter the key, the activation is complete and the message in the head of the page will be removed.

So it seems, you have maybe just a typo or similar when click on activation in the message box.

[tmrwltd]

Hmmm ... strange, after successful activation I did the update to v 3.2.0 - and the message box is back and the plugin is not activated anymore.

[ingenuitor]

Also we have the same issue, a closer look shows Freemius is the reason for this issue and not Code Snipplets Pro. It's sad you used Freemius for such a great software, wish you chose something else, we do not like Freemius and their practices at all. Can you please reach out to Freemius and get this fixed, they do not support Multisite correctly. Thank you.

[sheabunge]

I'll send our contact at a Freemius a message, and see what they say. I believe that multisite support is considered to be in beta for them, guess this is why.

From a tech perspective, I'm not a massive fan of how the Freemius SDK integrates, but it seems like they are our best option for the collecting payments side of things at present.

[ingenuitor]

I'll send our contact at a Freemius a message, and see what they say. I believe that multisite support is considered to be in beta for them, guess this is why.

From a tech perspective, I'm not a massive fan of how the Freemius SDK integrates, but it seems like they are our best option for the collecting payments side of things at present.

Ok please let me know when this is solved with Freemious or I will be forced to just remove it the hard way by setting some filter of some kind. Also there are many other options outside of Freemius, but it's your reputation and software, so I can't make that decision for you.

I just know for a fact that many people do not like Freemius, I'm surrounded by them and I have been in the industry for 27+ years and many refuse to use anything around Freemius. Then there are some that don't know and even care and will install anything just to try and make something they read online work.

But you may in fact be losing sales you are not even aware of that is something that is hard to track and it's a mindset of the buyer you can't track with ease, unless you are using AI in Facebook lol.

Either way Code snippets is still an amazing software idea concept to get rid of other plugins, still don't see the end of using css from other tools, as they just handle WYSIWYG so much better, like CSS Hero, but YellowPencil is better, but outside of that, it's a great tool for everything else. I do hope you get the snippets out of the db soon as that is an issue that will need addressed for speed and control on very large sites in my testing.

But other then that it's becoming a must have tool as I'm sure you are seeing to sales to prove this fact.

[Yorlinq]

Having the same license issue. I was very surprised seeing the license message also on a sub site in my WordPress network.

I now have to pause my further web development for my client but not sure for how many days I can wait.

Otherwise I have to downgrade to the free version or even look out for an alternative.

I hope not because I believe you deserve my support so please fix it soon 🙏🏻🙏🏻

[tmrwltd]

please fix it soon

"tmrwltd opened this issue 27 days ago"

I had also hoped for a quick solution to the problem – now, after almost a month, still nothing has happened.
Actually, the Free version has always been sufficient so far. But since I like the plugin very much, I wanted to support it with a Pro version.

[ingenuitor]

Also note it doesn't work at all with the licensing model in multi-site, so in fact the software thinks you have not activated it yet. I'm being forced to revert back to the free version and clean up any Freemius mess left behind in the db. Thank you...

[sheabunge]

Hi @ingenuitor,

I currently develop Code Snippets Pro on a local multisite network, where I wasn't able to reproduce this issue, and so I figured that it might only affect live sites. However, I just created a live multisite network, and activating Code Snippets Pro seems to work there as well.

I'm wondering what could be the issue. @tmrwltd, you are experiencing this issue as well?

[tmrwltd]

The error exists in 2 parts:

a) The activation of the plugin does NOT work if you start the activation from the info window.

b) The activation works if you do it directly in the list under Plugins. But after an update of the plugin, the activation is deactivated again.

[sheabunge]

After activating the plugin, this screen loads, which allow me to enter the license key and continue.

Clicking 'Agree and activate license' seems to work as expected.

Is there something I am missing in this process?

[Yorlinq]

@sheabunge that indeed works like it should but when you have more SUB SITES then ACTIVE LICESES, then you have a problem.

Only 1 license should be needed for the whole network but you’ll need a new license for each sub site. That can’t be the way to go.

[sheabunge]

Our original plan was to have one license for the entire network, but unfortunately it doesn't look like that's something which is supported by Freemius; it's a limitation of using their SDK. I've got in contact with them to see if they can add the possibility, but they seem fairly resistant to the idea.