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FAQ - update 'qr_test' entry #1073

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merged 4 commits into from
Apr 22, 2021
Merged

FAQ - update 'qr_test' entry #1073

merged 4 commits into from
Apr 22, 2021

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heinezen
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Changelog:

  • Link to FAQ entry with TAN Hotlines instead of mentioning phone numbers directly
  • Add missing single quote: 'Display Test' -> 'Delete test

@heinezen heinezen mentioned this pull request Apr 13, 2021
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MikeMcC399
MikeMcC399 reviewed Apr 13, 2021
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src/data/faq.json Outdated
@@ -188,12 +188,11 @@
"<ul><li>the respective laboratory is not fully linked with the Corona Warn App backend.</li><li>the consent field allowing the transmission of the test result to the Corona-Warn-App was not ticked on the submission form (10C/OEGD) sent by your doctor to the laboratory.</li></ul>",
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"Corona Warn App" => "Corona-Warn-App" like in the following line for naming consistency.

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fixed

MikeMcC399
MikeMcC399 reviewed Apr 13, 2021
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src/data/faq.json
@@ -188,12 +188,11 @@
"<ul><li>the respective laboratory is not fully linked with the Corona Warn App backend.</li><li>the consent field allowing the transmission of the test result to the Corona-Warn-App was not ticked on the submission form (10C/OEGD) sent by your doctor to the laboratory.</li></ul>",
"Please check whether the laboratory working with your doctor or test center is connected to the Corona-Warn-App and whether the consent field is checked on the form. Only then is it ensured that the procedure used works with the Corona-Warn-App.",
"Currently, 90% of the existing test capacities in Germany are covered by the complete digital process. We are continuing to work with the laboratories to close the gaps and to connect and upgrade all laboratories for the process. Therefore it can happen that a laboratory gets the order for the test with the correct form, but has to transmit the test result to the tested person in another way.",
"In this case, please call the responsible medical staff or test center/health authority to get your test result. If you are informed of a positive test result, you can request a TeleTAN by calling the TAN hotline on 0800 7540002 to warn your contacts via the Corona-Warn-App. Before you are able to enter the TeleTAN into the app, you have to delete the pending test result from the app. To do this, please tap on",
"<ul><li>'Display Test' -> 'Delete test</li></ul>",
"In this case, please call the responsible medical staff or test center/health authority to get your test result. If you are informed of a positive test result, you can request a TeleTAN from the TAN Hotline (<a href='#international_phone_numbers' target='_blank' rel='noopener noreferrer'>click here to see our phone numbers</a>) to warn your contacts via the Corona-Warn-App. Before you are able to enter the TeleTAN into the app, you have to delete the pending test result from the app. To do this, please tap on",
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The link to #international_phone_numbers only gives the TAN hotline +49 30 498 75402 which is not free-of-charge like the 0800 7540002 number which was previously listed.

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I had the same thought but there's a PR for this: #1078

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yes, they will all link to a general hotline article with national/international numbers

MikeMcC399
MikeMcC399 reviewed Apr 13, 2021
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src/data/faq_de.json
@@ -187,13 +187,12 @@
"<ul><li>das entsprechende Labor noch nicht vollständig mit dem Backend der Corona-Warn-App zusammenarbeitet.</li><li>die Übermittlungsfreigabe des Testergebnisses an die Corona-Warn-App über das entsprechende Feld im Laborauftragsformular 10C/OEDG zum Testen nicht erteilt wurde.</li></ul>",
"Erkundigen Sie sich daher bitte, ob das Labor, mit dem der Arzt oder das Testcenter zusammenarbeiten, an die Corona-Warn-App angebunden ist und das Feld zur Übermittlungsfreigabe auf dem Formular angekreuzt ist. Nur dann ist sichergestellt, dass das genutzte Verfahren mit der Corona-Warn-App funktioniert.",
"Derzeit sind 90% der vorhandenen Testkapazitäten in Deutschland durch den kompletten digitalen Prozess abgedeckt. Wir arbeiten mit den Laboren weiter daran, die Lücken zu schließen und alle Labore für den Prozess anzubinden und aufzurüsten. Deshalb kann es vorkommen, dass ein Labor zwar die Beauftragung für den Test mit dem richtigen Formular bekommt, das Testergebnis aber auf einem anderen Weg an die getestete Person übermitteln muss.",
"Rufen Sie bitte beim zuständigen ärztlichen Fachpersonal bzw. Testcenter/Gesundheitsamt an, um Ihr Testergebnis zu erhalten. Wird Ihnen dabei ein positives Testergebnis mitgeteilt, können Sie über die TAN-Hotline unter der 0800 7540002 eine TeleTAN beantragen, um über die Corona-Warn-App Ihre Kontakte zu warnen. Bevor Sie die TeleTAN in die App eintragen können, müssen Sie erst das noch ausstehende Testergebnis aus der App löschen. Dazu tippen Sie bitte auf ",
"Rufen Sie bitte beim zuständigen ärztlichen Fachpersonal bzw. Testcenter/Gesundheitsamt an, um Ihr Testergebnis zu erhalten. Wird Ihnen dabei ein positives Testergebnis mitgeteilt, können Sie über die TAN-Hotline eine TeleTAN beantragen (<a href='#international_phone_numbers' target='_blank' rel='noopener noreferrer'>klicken Sie hier um zu den Telefonnummern zu gelangen</a>), um über die Corona-Warn-App Ihre Kontakte zu warnen. Bevor Sie die TeleTAN in die App eintragen können, müssen Sie erst das noch ausstehende Testergebnis aus der App löschen. Dazu tippen Sie bitte auf ",
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Same comment here, that the link does not include the free-of-charge number.

MikeMcC399
MikeMcC399 suggested changes Apr 13, 2021
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One change of app name from "Corona Warn App" => "Corona-Warn-App" for consistency.
In addition I commented that the link to the international phone numbers doesn't include the 0800 free-of-charge number.

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This PR should not be merged until #1078 is merged.

@dsarkar dsarkar requested a review from a team April 22, 2021 10:21
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dsarkar commented Apr 22, 2021

image

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dsarkar commented Apr 22, 2021

image

@dsarkar dsarkar merged commit e714002 into master Apr 22, 2021
@dsarkar dsarkar deleted the heinezen-refaq-qr-test branch April 22, 2021 10:26
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dsarkar commented Apr 22, 2021

@heinezen @MikeMcC399 @Ein-Tim Thanks.

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@MikeMcC399 MikeMcC399 MikeMcC399 requested changes

@dsarkar dsarkar dsarkar approved these changes

@SebastianWolf-SAP SebastianWolf-SAP Awaiting requested review from SebastianWolf-SAP

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@heinezen @MikeMcC399 @dsarkar @Ein-Tim