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fix: Update error to not indicate this 'usually' is due to deps #17112

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merged 1 commit into from
Jul 6, 2021

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@jennifer-shehane jennifer-shehane commented Jun 24, 2021

User facing changelog

We updated the messaging when Cypress fails to start to be clearer that it’s not always due to a dependency missing.

Additional Details

  • I see issues with this error message over and over. And most people mention that they have all dependencies - or they’re just running on a very normal machine and this happens.
  • I’d like it to be clearer that this error may happen for other reasons and that they should just read the error message for more detail. I think people ignore the error message because we strongly infer that it’s due to a dependency issue.

Some example issues:

Some example errors that are not due to missing deps

Command failed with UNKNOWN: C:\Users\EX13068\AppData\Local\Cypress\Cache\6.9.1\Cypress\Cypress.exe --smoke-test --ping=859
spawn UNKNOWN
#
# Fatal error in , line 0
#
Command was killed with SIGTRAP (Debugger breakpoint): /home/opensuse/.cache/Cypress/7.5.0/Cypress/Cypress --no-sandbox --smoke-test --ping=484
/home/ubuntu/.cache/Cypress/7.2.0/Cypress/Cypress: 1: Syntax error: word unexpected (expecting ")")
/home/robert/.cache/Cypress/6.3.0/Cypress/Cypress: 1: Syntax error: "(" unexpected

User experience

Before

Cypress failed to start.

This is usually caused by a missing library or dependency.

The error below should indicate which dependency is missing.

https://on.cypress.io/required-dependencies

If you are using Docker, we provide containers with all required dependencies installed.

----------

ERROR 

----------

After

Cypress failed to start.

This may be caused by a missing library or dependency. https://on.cypress.io/required-dependencies

Please refer to the error below for more detail.

----------

ERROR

----------

PR Tasks

  • Updated tests
  • Tag in Zenhub

@jennifer-shehane jennifer-shehane requested a review from a team as a code owner June 24, 2021 18:30
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cypress-bot bot commented Jun 24, 2021

Thanks for taking the time to open a PR!

@jennifer-shehane jennifer-shehane requested review from chrisbreiding and kuceb and removed request for a team June 24, 2021 18:30
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cypress bot commented Jun 24, 2021



Test summary

4120 0 53 1Flakiness 0


Run details

Project cypress
Status Passed
Commit 0893f28
Started Jul 6, 2021 3:04 PM
Ended Jul 6, 2021 3:15 PM
Duration 10:55 💡
OS Linux Debian - 10.8
Browser Firefox 88

View run in Cypress Dashboard ➡️


This comment has been generated by cypress-bot as a result of this project's GitHub integration settings. You can manage this integration in this project's settings in the Cypress Dashboard

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cypress-bot bot commented Jul 7, 2021

Released in 7.7.0.

This comment thread has been locked. If you are still experiencing this issue after upgrading to
Cypress v7.7.0, please open a new issue.

@cypress-bot cypress-bot bot locked as resolved and limited conversation to collaborators Jul 7, 2021
@emilyrohrbough emilyrohrbough deleted the cypress-failed-start-err branch August 1, 2024 13:52
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2 participants