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jayacryl committed Jul 26, 2024
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8 changes: 4 additions & 4 deletions docs/managed-datahub/slack/saas-slack-troubleshoot.md
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Expand Up @@ -5,14 +5,14 @@ import FeatureAvailability from '@site/src/components/FeatureAvailability';
<FeatureAvailability saasOnly />

## Verifying the Slack Integration is working
First and foremost, we recommend to use the 'Send a test notification' feature to verify whether the issue is with the integration setup, slack's systems, or DataHub. The modal will provide a rich description of an error if there is one.
First and foremost, we recommend using the 'Send a test notification' feature to verify whether the issue is with the integration setup, slack's systems, or DataHub. The modal will provide a rich description of an error if there is one.
You can access this feature either by going to the Notifications page in your settings, or a subscription drawer.
<p align="center">
<img width="70%" src="https://raw.githubusercontent.com/datahub-project/static-assets/main/imgs/saas/slack/setup_7.png"/>
</p>

## Test notification failed with 'Re-Connect DataHub to Slack'
There's several reasons why sending a test notification would fail. The description in the modal should give you insights as to what's broken and what you can do to resolve this issue.
There are several reasons why sending a test notification would fail. The description in the modal should give you insights as to what's broken and what you can do to resolve this issue.
If you're seeing a message that recommends the DataHub admin to re-connect Slack to DataHub, you may want to try the following options:

### Refresh the existing app installation (Recommended)
Expand Down Expand Up @@ -59,9 +59,9 @@ If you'd like support in getting a list of the private channels that are subscri


## Test notification works, but not receiving notifications
There's a few reasons why you may not receive notifications when you'd expect.
There are a few reasons why you may not receive notifications when you'd expect.

### 1. Actors do not receive notifications for their actions.
### 1. Actors do not receive notifications for their actions
If you've subscribed to an entity, and then performed an action (i.e., raised an incident or added a tag), you will not be notified about your own action.

### 2. There is an issue with DataHub's systems
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