[ASM] - EXPANDER - 4378 - NotificationTicketType Input for ServiceNow #30322
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BigEasyJ
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capanw
approved these changes
Oct 19, 2023
| value: | ||
| simple: incident | ||
| required: true | ||
| description: The ticket type used by ticketing systems. The default is "incident" because ticketing systems such as ServiceNow and Cherwell use it as default. |
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Nit: if we could have links to different types for SNOW and Jira, that would be helpful
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Is there such a resource? For Jira and ServiceNow they are both customizable so there is not a published list for either that I have seen.
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apologies, I thought there were defined lists
johnnywilkes
approved these changes
Oct 25, 2023
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Hi @johnnywilkes |
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Hi @BigEasyJ |
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@BigEasyJ @johnnywilkes |
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as discussed in Slack |
ilappe
approved these changes
Nov 7, 2023
…ks_EXPANDR-4378' into EXPANDR-4378
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Conflicts have been fixed and merged 👍🏽 |
ilappe
merged commit eb02303
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demisto:contrib/PaloAltoNetworks_EXPANDR-4378
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Nov 8, 2023
…#30732) * [ASM] - EXPANDER - 4378 - NotificationTicketType Input for ServiceNow (#30322) * Add NotificationTicketType input * Update readme files * Add Release Notes * Update Release Notes * update RN * update RN * update version * update version to 1.7.11 --------- Co-authored-by: John <40349459+BigEasyJ@users.noreply.github.com> Co-authored-by: ilappe <ilappe@paloaltonetworks.com>
sapirshuker
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Dec 21, 2023
…#30732) * [ASM] - EXPANDER - 4378 - NotificationTicketType Input for ServiceNow (#30322) * Add NotificationTicketType input * Update readme files * Add Release Notes * Update Release Notes * update RN * update RN * update version * update version to 1.7.11 --------- Co-authored-by: John <40349459+BigEasyJ@users.noreply.github.com> Co-authored-by: ilappe <ilappe@paloaltonetworks.com>
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Status
Related Issues
EXPANDR-4378
Description
Updated playbooks to use new playbook input,
NotificationTicketType, for ServiceNow ticket type.Must have