Overall Goal: Ensure form has no instances of errors that the user is not made aware of (silent failures). Ensure all endpoints are monitored. Ensure all evidence uploads are successful.

Milestone Goal: Document, monitor and account for failures for the 686c, 674, COE, PCPG, and VRE forms. The goal of the discovery work is to determine where, when, and how many silent claim failures and evidence upload failures (for 686 and COE) have occurred on our platforms.

Matt Dingee's message about this phase: https://dsva.slack.com/archives/CE4304QPK/p1726600494318029

• Silent failure discovery guidance
• Endpoint monitoring guidance

Deliverables:

• Oct 1: Initial discovery and checklist)
  • Tickets to mitigate any past/future silent failures or gaps in monitoring
  • Playbook that details how our team will respond to any errors that fire
• Nov 1: Additional discovery dating back to code yellow