Updates to transfer

ChimeSMA/src/main/java/cloud/cleo/chimesma/squareup/ChimeSMA.java

@@ -14,7 +14,8 @@ public class ChimeSMA extends AbstractFlow {
     private final static Action MAIN_MENU = getMainMenu();
 
     /**
-     * Simple Object that caches Square data about hours to determine whether store is open or closed
+     * Simple Object that caches Square data about hours to determine whether
+     * store is open or closed
      */
     private final static SquareHours squareHours = SquareHours.getInstance();
 
@@ -28,7 +29,8 @@ public class ChimeSMA extends AbstractFlow {
     private final static String VC_ARN = System.getenv("VC_ARN");
 
     /**
-     * Initial action is to play welcome message and whether store is open or closed
+     * Initial action is to play welcome message and whether store is open or
+     * closed
      *
      * @return
      */
@@ -53,8 +55,8 @@ protected Action getInitialAction() {
     }
 
     /**
-     * Main menu is just a LexBox, and the only outputs are Quit and Transfer. Quit - hang up the call Transfer. -
-     * transfer the call to another number.
+     * Main menu is just a LexBox, and the only outputs are Quit and Transfer.
+     * Quit - hang up the call Transfer. - transfer the call to another number.
      *
      * @return
      */
@@ -90,7 +92,7 @@ public static Action getMainMenu() {
             return switch (a.getIntentName()) {
                 case "Transfer" -> {
                     final var attrs = a.getActionData().getIntentResult().getSessionState().getSessionAttributes();
-                    final var botResponse = attrs.get("botResponse");
+                    // final var botResponse = attrs.get("botResponse");  # Ignore what GPT says, sometimes it says we cannot transfer even though we are
                     final var phone = attrs.get("transferNumber");
                     final var transfer = CallAndBridgeAction.builder()
                             .withDescription("Send Call to Team Member")
@@ -102,15 +104,11 @@ public static Action getMainMenu() {
                         transfer.setArn(VC_ARN);
                         transfer.setDescription("Send Call to Main Number via SIP");
                     }
-                    // If we have a GPT response for the transfer, play that before transferring
-                    if (botResponse != null) {
-                        yield SpeakAction.builder()
-                        .withText(botResponse)
-                        .withNextAction(transfer)
-                        .build();
-                    } else {
-                        yield transfer;
-                    }
+                    yield PlayAudioAction.builder()
+                    .withDescription("Indicate transfer in progress")
+                    .withKey("transfer.wav")
+                    .withNextAction(transfer)
+                    .build();
                 }
                 case "Quit" ->
                     goodbye;
@@ -130,7 +128,8 @@ public static Action getMainMenu() {
     }
 
     /**
-     * When an error occurs on a Action and the Action did not specify an Error Action
+     * When an error occurs on a Action and the Action did not specify an Error
+     * Action
      *
      * @return the default error Action
      */

samconfig.toml

@@ -21,7 +21,7 @@ lint = true
 region = "us-east-1"
 parameter_overrides = "SMAID=\"d95bf7c0-6ae3-436f-9831-c5c362884b97\" VOICECONNECTORARN=\"arn:aws:chime:us-east-1:364253738352:vc/cze9epizslzqslzjpo58ff\""
 capabilities = "CAPABILITY_IAM"
-confirm_changeset = false
+confirm_changeset = true
 resolve_s3 = true
 profile = "CLEO"
 

template.yaml

@@ -167,6 +167,15 @@ Resources:
         PromptText: |
             Our store is currently closed.
         
+  TransferEN:
+    Type: Custom::PromptCreator
+    Properties:
+        ServiceToken: !GetAtt PromptCreator.Arn
+        VoiceId: !Ref VOICEIDEN
+        PromptName: transfer.wav
+        PromptText: |
+            Your call will now be transferred.  Please be patient until the remote party answers.      
+        
   GoodbyePromptEN:
     Type: Custom::PromptCreator
     Properties:
@@ -433,35 +442,24 @@ Resources:
           AttributeName: ttl
           Enabled: true
 
-
-
-
+
   ChimeCallLexGPT:
-    Type: 'AWS::Lex::ResourcePolicy'
+    Type: AWS::Lex::ResourcePolicy
     Properties:
       ResourceArn: !GetAtt BotAliasGPT.Arn
       Policy:
-       {
-          "Version": "2012-10-17",
-          "Statement": [
-            {
-           "Sid": "AllowChimePstnAudioUseBotGPT",
-            "Effect": "Allow",
-            "Principal": {
-                "Service": "voiceconnector.chime.amazonaws.com"
-            },
-            "Action": "lex:StartConversation",
-            "Resource": !Sub "${BotAliasGPT.Arn}",
-            "Condition": {
-                "StringEquals": {
-                    "AWS:SourceAccount": !Sub "${AWS::AccountId}"
-                    },
-                    "ArnEquals": {
-                    "AWS:SourceArn": !Sub "arn:aws:voiceconnector:${AWS::Region}:${AWS::AccountId}:sma/${SMAID}"
-                    }
-                }
-              }
-            ]
-      }
+        Version: '2012-10-17'
+        Statement:
+        - Sid: AllowChimePstnAudioUseBotGPT
+          Effect: Allow
+          Principal:
+            Service: voiceconnector.chime.amazonaws.com
+          Action: lex:StartConversation
+          Resource: !Sub ${BotAliasGPT.Arn}
+          Condition:
+            StringEquals:
+              AWS:SourceAccount: !Sub ${AWS::AccountId}
+            ArnEquals:
+              AWS:SourceArn: !Sub arn:aws:voiceconnector:${AWS::Region}:${AWS::AccountId}:sma/${SMAID}