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Merge pull request #135 from GoogleCloudPlatform/dinagraves-patch-2
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Update METRICS.md
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dinagraves authored Jun 1, 2021
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## Time to Restore Services ##

**Definition**: For a failure, the median amount of time between the deployment which caused the failure and the remediation. The remediation is measured by closing an associated bug / incident report.
**Definition**: For a failure, the median amount of time between the deployment which caused the failure and the remediation. The remediation is measured by closing an associated bug / incident report. The timestamps in the `four_keys.incidents` table should align with these events, whenever available.

### Daily Median Time to Restore Services ###
![Image of chart from the Four Keys dashboard, showing the daily MTTR.](images/daily_mttr.png)
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