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Add More Logs that helps us investigate 404 issues #30000
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LTS: Excluded
Ticket that has been excluded from at least one LTS
OKR : Customer Success
Owned by Arno
OKR : Customer Support
Owned by Scott
Priority : 2 High
QA : Not Needed
Release : 24.04.24 v8
Included in LTS patch release 24.04.24 v8
Release : 24.09.25
Bug Fixing
Team : Bug Fixers
Type : Task
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Type : Task
OKR : Customer Success
Owned by Arno
Priority : 2 High
OKR : Customer Support
Owned by Scott
Team : Bug Fixers
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Sep 13, 2024
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Next LTS Release
Shortlisted of issues that will be included in the upcoming LTS
LTS: Excluded
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Sep 13, 2024
Only for 24.04 LTS |
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To enable debug logs run this on the console:
|
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Release : 24.04.24 v8
Included in LTS patch release 24.04.24 v8
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(#30117) We have noticed that customers are encountering intermittent 404 errors. This information will be instrumental in pinpointing and addressing the root cause of these errors.
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Labels
LTS: Excluded
Ticket that has been excluded from at least one LTS
OKR : Customer Success
Owned by Arno
OKR : Customer Support
Owned by Scott
Priority : 2 High
QA : Not Needed
Release : 24.04.24 v8
Included in LTS patch release 24.04.24 v8
Release : 24.09.25
Bug Fixing
Team : Bug Fixers
Type : Task
Parent Issue
No response
Task
Customers are experiencing intermittent 404 errors on pages and files without any log errors. Please provide additional logs to help identify the issue. Some classes that require additional logging are: SpeedyAssetServlet, VelocityServlet, CMSFilter, CMSUrlUtil, HTMLPageAssetAPIImpl, and HTMLPageAssetRenderedAPIImpl.
Proposed Objective
Customer Success
Proposed Priority
Priority 2 - Important
Acceptance Criteria
No response
External Links... Slack Conversations, Support Tickets, Figma Designs, etc.
https://helpdesk.dotcms.com/a/tickets/27067
https://helpdesk.dotcms.com/a/tickets/27202
Assumptions & Initiation Needs
No response
Quality Assurance Notes & Workarounds
No response
Sub-Tasks & Estimates
No response
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