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Unsupported Private Apps

Dylan Fisher edited this page Oct 6, 2022 · 1 revision

When an app becomes unsupported

Shopify's versioned API becomes unsupported after 12 months. If you create a private Shopify app and don't keep the Webhook API version updated, your client will receive a warning that the private app is unsupported.

Recreating an unsupported app

You'll need to recreate a new private app and update the credentials to use this new app, which is pinned to a newer Webhook API version.

TK

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