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Issue Tracking
This page describes how we track issues in the eclipse/che repository.
The Eclipse Che project relies heavily on issue labels to communicate status and responsibility. Labels are defined in a separate doc.
New issues are automatically labeled with status/need-triage by Che bot. At the end of the day, issues need to be reviewed by a project committer (triage curator) who will set the issue severity and area labels. We call this the triage process.
All issues labelled status/need-triage are reviewed daily by a curator and the process to triage an issue is:
- Verify:
- the issue is not a duplicate
- the issue has all the needed information
- if the issue is a bug, it is reproducible
- Add the severity label
- Add the area label
- Add the team assignments label
- Add the issue to a team backlog project
- If appropriate set the label good first issue
Once the triage is done the curator removes the label status/need-triage.
At the end of their working day, the curator reports the triage summary in the #forum-che Slack channel.
The curator changes every day. We are currently doing a bi-weekly rotation by Che teams:
Week 0 (even weeks)
- Monday: @RomanNikitenko
- Tuesday: @AObuchow
- Wednesday: @deerskindoll
- Thursday: @SDawley
- Friday: @mkuznyetsov
Week 1 (odd weeks)
- Monday: @ibuziuk
- Tuesday: @dkwon17
- Wednesday: @dmytro-ndp
- Thursday: @svor
- Friday: @akurinnoy
Join Eclipse Cloud Dev Tools Working Group on Slack. You can request to be added to the curators list on the #forum-che or by sending an email to the che-dev@eclipse.org mailing list.
NOTE: For downstream JIRA triage, the same list of curators is being used.
What query should we use for looking at incoming issues? We should look for:
- Issues opened today: “is:issue is:open created:>=YYYY-MM-DD”
- Issues labelled status/need-triage
- Issues with more information needed
- Issues waiting for analysis
Should the curator try to reproduce all the issues? The curator doesn’t have the time to reproduce every issue. If reproducing an issue takes more than 15 min they should delegate it. This is done through proper issue labeling, including: areas, “status/analyzing”.