v0.2

New in this release:

Users

• Rating/Feedback: Rate your mentors after a ticket experience.

Admin

• Metric Dashboard: See information like avg/median/std dev for response and completion time, average ratings, and how many users/mentors have been active on the queue.
• Feedback: See the ratings and feedback that your mentors are getting!
• Batch User Creation: Create users with username, name, and password using a CSV style text input

General

• Various UI Bugfixes
• Updated to latest version of Meteor 1.2
• UI tweaks

alpha release

v0.1

Many Features will be added soon. Releases will be updated quickly.

Ready to use!

All base features in this release.

Admin

• Make announcements to the homepage
• Grant mentor/admin privileges
• Edit user account information
• See all tickets (past and current) and backing information.

Mentor

• Can claim tickets
• Can cancel tickets
• Can reopen claimed tickets

Student

• Submit a ticket
• Cancel a ticket ("nevermind")
• Edit user account information (name, email, skills)
• Desktop notification and title notification when ticket has been claimed.
• See current status of ticket (Open or claimed)