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Sentiment analysis for each client support ticket of company

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Sentiment Analysis

With my Sentiment Analysis (React) project, by analyzing the ticket message texts written by the customers who have any complaints about the company's products in the Ticket Forms, where they indicate their complaints, determine their mood, showing these results to the Support team with an Emoji and "Star Rate", I can tell the support team which ticket is more urgently answered. I have a project with a Request for APIs using Tensorflow AI, which helps to decide what is needed.

Used Technologies And Principles

  • Axios (CRUD Apı Operations)
  • Javascript Fetch API
  • React Router Dom (Router Manipulation)
  • Redux
  • Jotform CSS
  • Built-in Html and Javascript Form features
  • Material UI
  • Formik (for third party form state package)
  • Semantic UI React
  • Yup (For creating form Validation schemas)

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Sentiment analysis for each client support ticket of company

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