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[DOCS] Clarify ServiceNow ITSM connector recovery actions #175353

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merged 3 commits into from
Jan 25, 2024

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lcawl
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@lcawl lcawl commented Jan 23, 2024

Summary

Relates to #170522

This PR updates the ServiceNow ITSM connector docs to mention the recovery action that closes incidents. It also refreshes a screenshot on that page.

Further updates to align this page more closely with the layout of the OpsGenie and PagerDuty connector docs can occur after #175003 is fixed.

@lcawl lcawl added release_note:skip Skip the PR/issue when compiling release notes Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams) docs Feature:Actions/ConnectorTypes Issues related to specific Connector Types on the Actions Framework v8.12.1 v8.13.0 labels Jan 23, 2024
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Documentation preview:

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🤖 GitHub comments

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Just comment with:

  • /oblt-deploy : Deploy a Kibana instance using the Observability test environments.
  • /oblt-deploy-serverless : Deploy a serverless Kibana instance using the Observability test environments.
  • run elasticsearch-ci/docs : Re-trigger the docs validation. (use unformatted text in the comment!)

@lcawl lcawl requested a review from js-jankisalvi January 24, 2024 00:35
@lcawl lcawl marked this pull request as ready for review January 24, 2024 00:36
@lcawl lcawl requested a review from a team as a code owner January 24, 2024 00:36
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Pinging @elastic/response-ops (Team:ResponseOps)

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LGTM 👍

@lcawl lcawl enabled auto-merge (squash) January 25, 2024 16:14
@lcawl lcawl merged commit 20d8e19 into elastic:main Jan 25, 2024
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kibanamachine pushed a commit to kibanamachine/kibana that referenced this pull request Jan 25, 2024
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💚 All backports created successfully

Status Branch Result
8.12

Note: Successful backport PRs will be merged automatically after passing CI.

Questions ?

Please refer to the Backport tool documentation

kibanamachine added a commit that referenced this pull request Jan 25, 2024
…5353) (#175610)

# Backport

This will backport the following commits from `main` to `8.12`:
- [[DOCS] Clarify ServiceNow ITSM connector recovery actions
(#175353)](#175353)

<!--- Backport version: 9.4.3 -->

### Questions ?
Please refer to the [Backport tool
documentation](https://github.com/sqren/backport)

<!--BACKPORT [{"author":{"name":"Lisa
Cawley","email":"lcawley@elastic.co"},"sourceCommit":{"committedDate":"2024-01-25T16:34:30Z","message":"[DOCS]
Clarify ServiceNow ITSM connector recovery actions
(#175353)","sha":"20d8e1928bf249be18393df933a74d9a16f3a253","branchLabelMapping":{"^v8.13.0$":"main","^v(\\d+).(\\d+).\\d+$":"$1.$2"}},"sourcePullRequest":{"labels":["release_note:skip","Team:ResponseOps","docs","Feature:Actions/ConnectorTypes","v8.12.1","v8.13.0"],"title":"[DOCS]
Clarify ServiceNow ITSM connector recovery
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Clarify ServiceNow ITSM connector recovery actions
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Clarify ServiceNow ITSM connector recovery actions
(#175353)","sha":"20d8e1928bf249be18393df933a74d9a16f3a253"}}]}]
BACKPORT-->

Co-authored-by: Lisa Cawley <lcawley@elastic.co>
CoenWarmer pushed a commit to CoenWarmer/kibana that referenced this pull request Feb 15, 2024
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5 participants