NSIS crashes on Windows 7

[souravm84]

• electron-builder Version: 19.55.2:

• Target Platform : x64:

NSIS generated by electron-builder crashes in most of the time in Windows 7. Crash Report given below.

Problem signature:

Problem Event Name: APPCRASH
Application Name: myapp Setup 1.0.2.exe
Application Version: 1.0.2.0
Application Timestamp: 584dca80
Fault Module Name: System.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 584dca1a
Exception Code: c0000005
Exception Offset: 00001581
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 16393
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[develar]

Is Windows 7 updated to latest SP and all system updates are installed?

Please try to set:

{
  "nsis": {
    "useZip": true
  }
}

Does it help?

[souravm84]

Thanks for your response @develar . Till now I tried adding "useZip": true in the package.json, still no luck. I have to try it on some updated windows7.

As I said the nsis setup working properly sometimes and crashes sometimes.

[develar]

in the package.json,

under the key build and sub key nsis? (build.nsis.useZip = true)

[souravm84]

Yes. Please check the package.json
"build": { "appId": "com.idevelopersindia.my_app", "publish": [ { "provider": "generic", "url": "http://idevelopersindia.com/dist/my_app" } ], "win": { "target": [ { "target": "nsis", "arch": [ "x64", "ia32" ] } ] }, "nsis": { "oneClick": false, "allowToChangeInstallationDirectory": true, "useZip": true } },

[develar]

Does it crash if you remove nsis config (default installer)?

[vladimiry]

Facing similar issue vladimiry/ElectronMail#6

[vladimiry]

Hi @develar, here is some addition information regarding issue happening cases vladimiry/ElectronMail#6 (comment)

[Egorikhin]

Hi @develar, could you please take a look on my PR which hopefully fix this.

[xiajingren]

hi. What is the final solution? I have a similar problem.

[jmp75]

I've had a report of a crash on Windows 7 32 bits of an installer build with electron-builder version "^22.1.0", which should have the fix #2695 included . I set up a Win7 32 bits VM to try to reproduce the issue, but it worked impeccably even if I tried to include spaces in user names and subfolders, as this issue and related ones seem to suggest play a role. I know Win7 32bit is past its prime, but we do have users who have logistical constraints I cannot dismiss. I'll try to bump electron-builder to a newer version in the package.json file, and see if the installer behaves, and report if this is the case.